Role Overview for Chief Information Officer | Healthcare System | Charlotte, NC
JRG Partners has been exclusively retained to lead the search for a visionary and transformative Chief Information Officer (CIO) for a leading, multi-hospital healthcare system based in Charlotte, North Carolina. This premier health system is renowned for its commitment to clinical excellence, patient-centered care, and community well-being. As a pivotal member of the executive leadership team, the CIO will report directly to the Chief Executive Officer (CEO) and will be the driving force behind the organization’s technological advancement and digital transformation strategy.
This is a career-defining opportunity for a seasoned technology executive to shape the future of healthcare delivery for a vast patient population. The successful candidate will inherit and lead a talented team of IT professionals, overseeing the entire technology ecosystem across all hospitals, clinics, and administrative facilities. You will be responsible for crafting and executing a forward-thinking IT vision that not only supports but also enhances clinical outcomes, operational efficiency, and patient engagement. The CIO will serve as a strategic partner to the executive team, medical staff, and board of directors, ensuring that technology initiatives are perfectly aligned with the system’s overarching mission and strategic goals. We are seeking a leader who can balance strategic innovation with operational stability, ensuring the infrastructure is secure, scalable, and resilient while simultaneously exploring emerging technologies like artificial intelligence, predictive analytics, and telehealth to redefine the standard of care.
Key Responsibilities of Chief Information Officer | Healthcare System | Charlotte, NC
The CIO will have a broad and impactful scope of responsibilities, encompassing strategic planning, operational oversight, and executive leadership. Key duties include:
Strategic Vision and Technology Roadmapping
Develop, articulate, and execute a comprehensive, long-term information technology strategy and roadmap that aligns with the health system’s strategic plan. Proactively identify and assess emerging technologies and digital trends, presenting business cases for investment in innovations that will improve patient care, create operational efficiencies, and provide a competitive advantage.
Executive Leadership and Collaboration
Serve as a key member of the senior executive team, providing expert counsel on technology-related matters. Build strong, collaborative relationships with clinical and administrative leaders, including the CMO, CNO, and CFO, to ensure IT initiatives meet the complex needs of a dynamic healthcare environment. Champion a culture of innovation, transparency, and service excellence within the IT department and across the organization.
Clinical and Business Systems Oversight
Direct the management, optimization, and integration of all major clinical and business application portfolios, including the Electronic Health Record (EHR) system, ERP, revenue cycle management, and population health platforms. Drive initiatives to enhance system usability, physician and clinician satisfaction, and data interoperability.
Cybersecurity and Data Governance
Architect and maintain a robust, enterprise-wide cybersecurity program to protect sensitive patient health information (PHI) and critical organizational assets. Ensure unwavering compliance with all relevant healthcare regulations, including HIPAA and HITECH. Establish and enforce a comprehensive data governance framework to ensure data integrity, quality, and security.
IT Infrastructure and Operations Management
Oversee all IT operations, ensuring the high availability, reliability, and performance of the system’s network, data centers, cloud infrastructure, telecommunications, and end-user computing environments. Implement and manage a robust disaster recovery and business continuity plan to ensure uninterrupted operations.
Data Analytics and Business Intelligence
Lead the evolution of the organization’s data analytics and business intelligence capabilities. Champion the use of data-driven insights to inform clinical decision-making, improve operational performance, support research, and advance population health management initiatives.
Financial Stewardship and Vendor Management
Develop and manage the annual IT operating and capital budgets, ensuring responsible fiscal management and a strong return on technology investments. Lead contract negotiations and manage strategic relationships with key technology vendors, partners, and service providers.
Team Leadership and Talent Development
Lead, mentor, and empower a large, diverse team of IT professionals. Foster a collaborative and inclusive work environment that attracts, develops, and retains top technology talent. Implement professional development programs to ensure the team’s skills remain current with evolving technology landscapes.
Requirements for the Chief Information Officer | Healthcare System | Charlotte, NC
The ideal candidate will be an accomplished and visionary leader with a proven track record of success in complex healthcare environments. Specific qualifications include:
Education
A Master’s degree in Healthcare Administration, Information Systems, Business Administration, Computer Science, or a related field is required.
Experience
A minimum of 15 years of progressive experience in information technology, with at least 7-10 years in a senior IT leadership role (e.g., CIO, Deputy CIO, VP of IT) within a large, multi-site hospital system, academic medical center, or integrated healthcare delivery network.
Healthcare IT Expertise
Deep and extensive knowledge of healthcare information systems, including significant experience with major EHR platforms (e.g., Epic, Cerner). Demonstrated success in leading large-scale EHR implementations, optimizations, or transformations is highly desirable.
Strategic Leadership
Proven ability to develop and execute IT strategies that yield measurable improvements in clinical quality, patient safety, and operational efficiency. Experience leading digital transformation initiatives is essential.
Regulatory and Security Acumen
In-depth understanding of the healthcare regulatory landscape, including HIPAA, HITECH, and other data privacy and security mandates. A track record of building and leading successful cybersecurity programs is required.
Business and Financial Acumen
Strong financial management skills with experience developing and managing multi-million dollar operating and capital budgets. Ability to articulate the business value of technology investments to non-technical stakeholders.
Communication and Interpersonal Skills
Exceptional communication, presentation, and interpersonal skills. The ability to build consensus, influence change, and establish credibility with physicians, executives, and board members is paramount. A demonstrated servant-leader mindset is crucial.
Change Management
A sophisticated understanding of change management principles and the ability to lead the organization through complex technological and cultural transformations.
Benefits & Perks Offered
Our client offers a highly competitive and comprehensive executive compensation and benefits package designed to attract and retain a leader of this caliber. The package includes:
- Competitive base salary and significant annual incentive bonus potential.
- Long-term incentive and deferred compensation programs.
- Comprehensive health and wellness benefits, including medical, dental, vision, and prescription drug coverage for you and your family.
- Generous paid time off (PTO), including vacation, holidays, and sick leave.
- A robust retirement savings plan, including a 401(k) with a substantial employer match.
- A comprehensive relocation assistance package for the successful candidate and their family.
- Funding for professional development, executive coaching, and continuing education.
- The invaluable opportunity to make a lasting impact on the health and well-being of the Charlotte community by shaping the future of a leading healthcare institution.
How to Apply
JRG Partners is proud to be the exclusive search firm for this critical executive position. To express your interest or to recommend a qualified candidate, please submit a confidential resume and cover letter. All inquiries and applications will be handled with the utmost discretion.
For more information about our expertise in placing transformative technology leaders, please visit the JRG Partners’ CIO & CTO Executive Search practice page. We look forward to connecting with you and exploring this exceptional leadership opportunity.
