Category Archives: Executive KPIs

How to Measure CIO Performance: KPIs, Scorecards, and Benchmarks

As Global Head of Research & Leadership Advisory at JRG Partners, I built this framework for measuring CIO performance from the scorecards that actually govern well. Measurement done badly is worse than none: it rewards theater and punishes honesty. The six KPIs below come with […]

How to Measure Chief Accounting Officer Performance: KPIs, Scorecards, and Benchmarks

As Global Head of Research & Leadership Advisory at JRG Partners, I built this framework for measuring Chief Accounting Officer performance from the scorecards that actually govern well. Measurement done badly is worse than none: it rewards theater and punishes honesty. The six […]

How to Measure Plant Manager Performance: KPIs, Scorecards, and Benchmarks

As Global Head of Research & Leadership Advisory at JRG Partners, I wrote this guide to how to measure Plant Manager performance because the measurement question decides the hiring question: boards that cannot say how they will judge the role cannot reliably select for it. What […]

How to Measure CISO Performance: KPIs, Scorecards, and Benchmarks

As Global Head of Research & Leadership Advisory at JRG Partners, I wrote this guide to how to measure CISO performance because the measurement question decides the hiring question: boards that cannot say how they will judge the role cannot reliably select for it. What follows […]

How to Measure Chief Legal Officer Performance: KPIs, Scorecards, and Benchmarks

As Global Head of Research & Leadership Advisory at JRG Partners, I built this framework for measuring Chief Legal Officer performance from the scorecards that actually govern well. Measurement done badly is worse than none: it rewards theater and punishes honesty. The six KPIs […]

How to Measure Director of Operations Performance: KPIs, Scorecards, and Benchmarks

As Global Head of Research & Leadership Advisory at JRG Partners, I built this framework for measuring Director of Operations performance from the scorecards that actually govern well. Measurement done badly is worse than none: it rewards theater and punishes honesty. The six […]

How to Measure CHRO Performance: KPIs, Scorecards, and Benchmarks

As Global Head of Research & Leadership Advisory at JRG Partners, I offer this guide to CHRO KPIs and performance measurement for the boards and CEOs who own the review. A role is governed by what its scorecard rewards, so the scorecard deserves the same rigor as the hire. […]

How to Measure Chief Operating Officer (Healthcare) Performance: KPIs, Scorecards, and Benchmarks

As Global Head of Research & Leadership Advisory at JRG Partners, I wrote this guide to how to measure Chief Operating Officer (Healthcare) performance because the measurement question decides the hiring question: boards that cannot say how they will judge the role cannot […]

How to Measure VP of Customer Success Performance: KPIs, Scorecards, and Benchmarks

As Global Head of Research & Leadership Advisory at JRG Partners, I wrote this guide to how to measure VP of Customer Success performance because the measurement question decides the hiring question: boards that cannot say how they will judge the role cannot reliably select for […]

How to Measure Chief Product Officer Performance: KPIs, Scorecards, and Benchmarks

As Global Head of Research & Leadership Advisory at JRG Partners, I offer this guide to Chief Product Officer KPIs and performance measurement for the boards and CEOs who own the review. A role is governed by what its scorecard rewards, so the scorecard deserves the same rigor […]