Role Overview for VP, Global Supply Chain IT & Systems with a Major Retailer – Bentonville, AR
JRG Partners is proud to represent a world-leading, multi-billion-dollar retailer in their search for a visionary and transformative Vice President of Global Supply Chain IT & Systems. Based at their corporate headquarters in Bentonville, AR, this executive will be responsible for the strategic direction, development, and execution of all technology initiatives that power one of the world’s most complex and high-volume supply chains. This is a career-defining opportunity to shape the future of retail logistics on a global scale, impacting millions of customers and driving significant competitive advantage.
Our client operates a vast network of distribution centers, fulfillment centers, and transportation fleets that move billions of items annually. The supply chain is the lifeblood of the organization, and its technological underpinning is paramount to its success. The VP, Global Supply Chain IT & Systems will not merely be an IT leader but a strategic business partner to the executive team, tasked with architecting a technology ecosystem that is not only stable and efficient but also intelligent, agile, and predictive. You will inherit a large, global team of talented IT professionals and a significant budget to drive innovation.
The ideal candidate is a seasoned executive with a deep understanding of both supply chain operations and cutting-edge technology. You will be challenged to rethink traditional models and champion the adoption of automation, robotics, artificial intelligence (AI), machine learning (ML), and advanced analytics to create a truly resilient and responsive supply chain. Your vision will directly influence inventory accuracy, speed of delivery, operational costs, and ultimately, customer satisfaction. This role requires a leader who can operate at the 30,000-foot strategic level while also ensuring flawless execution on the ground across a global landscape.
Key Responsibilities of VP, Global Supply Chain IT & Systems with a Major Retailer – Bentonville, AR
The VP, Global Supply Chain IT & Systems will have a broad and impactful scope of responsibilities, including but not limited to:
Strategic Technology Roadmap & Vision
Develop, articulate, and execute a comprehensive, multi-year technology strategy for the global supply chain. This roadmap must align seamlessly with the company’s overall business objectives, growth plans, and financial targets. You will be the primary evangelist for technological innovation within the supply chain domain.
Systems Architecture and Portfolio Management
Assume full ownership of the entire supply chain technology stack. This includes Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Order Management Systems (OMS), inventory planning and forecasting platforms, and their integration with the core ERP. Ensure all systems are scalable, secure, and resilient to support peak volumes and future growth.
Innovation and Digital Transformation
Act as the chief innovation officer for supply chain technology. Continuously scan the horizon for emerging technologies and assess their potential impact. Lead initiatives to implement advanced concepts like creating a comprehensive digital twin of the supply chain, leveraging IoT for real-time visibility, and deploying AI/ML for predictive analytics and demand forecasting.
Global Team Leadership and Development
Lead, mentor, and inspire a large, geographically dispersed organization of IT professionals, engineers, project managers, and analysts. Foster a high-performance culture rooted in collaboration, accountability, and continuous learning. Develop talent and build a succession pipeline for critical roles within the organization.
Operational Excellence and Performance Optimization
Utilize data and analytics to drive operational excellence. Partner with supply chain operations leaders to identify and eliminate bottlenecks, automate manual processes, and improve key performance indicators (KPIs) such as on-time delivery, cost-per-unit, and inventory turnover. Ensure the highest levels of system uptime and performance for all critical applications.
Executive Stakeholder Collaboration
Serve as a trusted advisor to the C-suite (including the CIO, COO, and CFO) and other senior business leaders. Translate complex technical concepts into clear business language and build consensus for major technology investments. Champion a data-first culture across the supply chain organization.
Vendor and Partner Management
Manage relationships with strategic technology vendors, software providers, and system integrators. Lead complex contract negotiations, establish service level agreements (SLAs), and hold partners accountable for performance and delivery.
Financial and Budgetary Oversight
Develop and manage the multi-million dollar annual operating and capital budgets for the global supply chain IT function. Build robust business cases and ROI analyses for all significant technology investments, ensuring fiscal responsibility and maximizing value for the company.
Requirements for the VP, Global Supply Chain IT & Systems with a Major Retailer – Bentonville, AR
We are seeking a world-class leader with a proven track record of success in large, complex environments. The ideal candidate will possess the following qualifications:
Educational Background
A Bachelor’s degree in Computer Science, Information Technology, Supply Chain Management, Engineering, or a related field is required. An advanced degree, such as a Master’s or MBA, is strongly preferred.
Executive Leadership Experience
A minimum of 15 years of progressive experience in Information Technology, with at least 7-10 years in a senior leadership capacity (e.g., Director, Senior Director, VP) overseeing supply chain technology for a large-scale, global enterprise. Experience in the retail, e-commerce, or consumer packaged goods (CPG) industries is highly desirable.
Deep Technical Expertise
Extensive knowledge of core supply chain application platforms such as Manhattan Associates, Blue Yonder (JDA), SAP EWM/TM, or Oracle SCM Cloud. Proven experience with large-scale ERP systems (SAP, Oracle) is essential. Strong command of modern IT infrastructure, including cloud platforms (AWS, Azure, GCP), data architecture, analytics tools, and cybersecurity principles.
Transformational Leadership
Demonstrated success in leading large-scale, enterprise-wide digital transformation programs from concept to completion. Must be a change agent who can inspire teams, challenge the status quo, and drive results in a fast-paced environment.
Business and Financial Acumen
A strong understanding of the end-to-end supply chain, logistics operations, and financial principles. The ability to connect technology investments directly to business outcomes such as revenue growth, cost reduction, and operational efficiency.
Communication and Influence
Exceptional communication, presentation, and interpersonal skills. The ability to effectively engage with and influence a wide range of audiences, from engineers to the Board of Directors. A collaborative leadership style is essential.
Benefits & Perks Offered
Our client offers an executive compensation and benefits package designed to attract and retain the very best talent in the industry. The package includes:
Executive Compensation
A highly competitive base salary, a significant annual performance-based bonus, and a lucrative long-term equity incentive plan.
Comprehensive Health & Wellness
Premier medical, dental, and vision insurance for you and your eligible dependents. Access to wellness programs, mental health resources, and corporate fitness facilities.
Retirement & Financial Security
A generous 401(k) retirement plan with a substantial company match, deferred compensation options, and access to financial planning services.
Relocation Assistance
A comprehensive, white-glove relocation package will be provided to the successful candidate and their family to facilitate a smooth transition to the vibrant community of Bentonville, Arkansas.
Professional Development
A dedicated budget for executive coaching, continuing education, and attendance at key industry conferences and forums to keep you at the forefront of technology and leadership.
Work-Life Integration
A generous paid time off (PTO) policy, paid company holidays, and a supportive culture that values work-life balance.
Additional Perks
A substantial employee discount on company products, dependent care support programs, and a host of other corporate benefits.
How to Apply
This is an exceptional opportunity to make a lasting impact on a global retail powerhouse. JRG Partners is the exclusive search firm retained for this critical executive assignment. If you are a transformative technology leader ready to redefine the future of retail logistics, we encourage you to apply.
To express your interest and learn more about our dedicated expertise in recruiting top-tier executives for roles like this, please visit our Supply Chain & Logistics practice area and submit your application through the appropriate channels. All inquiries and applications will be handled with the strictest confidence.
