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# Chief Digital Officer – Boston, MA


Role Overview for Chief Digital Officer – Boston, MA
JRG Partners is proud to partner exclusively with a pioneering, category-leading medical device company based in the vibrant tech and life sciences hub of Boston, MA. Our client is on a mission to revolutionize patient outcomes and redefine healthcare delivery through groundbreaking technology. They are seeking a visionary and transformative Chief Digital Officer (CDO) to join their executive leadership team. This is a career-defining opportunity to architect and execute a comprehensive digital strategy that will permeate every facet of the organization, from product innovation and customer engagement to operational excellence and market expansion.
The Chief Digital Officer will be the principal architect of the company’s digital future. This executive will be responsible for creating a cohesive digital vision that aligns with the company’s strategic business objectives, ensuring that digital initiatives drive significant growth, profitability, and competitive advantage. The ideal candidate is a seasoned leader with a proven track record of spearheading large-scale digital transformation within a complex, regulated industry, preferably healthcare or life sciences.
You will be a change agent, an innovator, and a strategic thinker who can seamlessly blend technology, data, marketing, and commercial strategy to create unparalleled value for patients, healthcare providers, and shareholders. This role requires a leader who can inspire a culture of digital fluency and innovation, building and mentoring a world-class team to execute against an ambitious roadmap.
Key Responsibilities of Chief Digital Officer – Boston, MA
The Chief Digital Officer will have a broad and impactful mandate. Key responsibilities include:
Digital Strategy & Visionary Leadership
Develop, articulate, and execute a comprehensive, long-term digital transformation strategy that aligns with and accelerates the company’s overall corporate goals. Serve as the primary digital evangelist across the organization, securing buy-in from the board, executive team, and all departments.
Product & Service Innovation
Lead the ideation and integration of digital technologies—including AI/ML, IoT, and data analytics—into the core medical device portfolio. Oversee the development of connected devices, digital health platforms, companion apps, and other software-as-a-medical-device (SaMD) solutions.
Customer Experience (CX) Transformation
Reimagine and orchestrate the end-to-end digital journey for all stakeholders, including patients, physicians, and hospital systems. Implement digital tools and platforms to enhance customer support, education, and engagement, creating a seamless and personalized experience.
Data-Driven Enterprise
Champion the strategic use of data and analytics across the organization. Establish a robust data governance framework and build a center of excellence for business intelligence, leveraging insights to inform product development, commercial strategy, and clinical research.
Digital Marketing & Commercial Excellence
Modernize the company’s digital marketing and commercial capabilities. Oversee all digital channels, including web, mobile, social media, and CRM, to drive brand awareness, lead generation, and sales enablement. Implement marketing automation and advanced analytics to optimize campaign performance and ROI.
Technology & Infrastructure Oversight
In close partnership with the CIO/CTO, evaluate and direct the implementation of the digital technology stack. Ensure the enterprise architecture is scalable, secure, and capable of supporting future digital ambitions.
Organizational Enablement & Culture Change
Build, lead, and mentor a high-performing digital team. Foster a culture of innovation, agility, and continuous learning throughout the company. Drive digital literacy and competency programs for all employees.
P&L Management & ROI
Assume full P&L responsibility for all digital initiatives. Develop compelling business cases for digital investments, manage budgets effectively, and meticulously track key performance indicators (KPIs) to demonstrate tangible business impact and ROI.
Regulatory & Compliance Adherence
Ensure all digital products and initiatives strictly adhere to global healthcare regulations. Maintain expert-level knowledge of and ensure compliance with all relevant standards, including FDA regulations for digital health, HIPAA, and GDPR.
Requirements for the Chief Digital Officer – Boston, MA
We are seeking an exceptional leader with a unique blend of strategic, technical, and commercial expertise. The qualifications for this role are rigorous:
Executive Experience
A minimum of 15+ years of progressive leadership experience, with at least 7-10 years in a senior-level digital role (e.g., Chief Digital Officer, VP of Digital Transformation, Head of Digital Strategy) for a global organization.
Industry Expertise
Deep experience in a highly regulated industry is essential. A strong preference will be given to candidates with a background in medical devices, pharmaceuticals, biotechnology, or digital health.
Educational Background
A Bachelor’s degree in Business, Marketing, Computer Science, or a related field is required. An MBA or other advanced degree is highly preferred.
Proven Transformation Leader
Demonstrated success in conceiving and executing large-scale digital transformation initiatives that resulted in significant revenue growth, improved operational efficiency, and enhanced customer satisfaction.
Technical & Data Acumen
Deep understanding of modern digital technologies, including cloud computing, data analytics, artificial intelligence, IoT, and mobile platforms. Expertise in leveraging data to drive strategic decision-making.
Commercial & Marketing Savvy
Proven experience in developing and executing sophisticated, multi-channel digital marketing and commercial strategies. Strong understanding of B2B and B2C marketing principles within the healthcare context.
Leadership & Influence
Exceptional leadership skills with the ability to build and inspire high-performing, cross-functional teams. A superb communicator and influencer who can articulate a compelling vision and build consensus at all levels, from the boardroom to the front lines.
Financial Acumen
Strong command of financial principles, with experience managing a P&L, developing business cases, and demonstrating the financial return on digital investments.
Innovative Mindset
A true visionary with a passion for technology and a relentless drive to challenge the status quo and find new ways to improve patient lives.
Benefits & Perks Offered
Our client is committed to attracting and retaining top-tier executive talent and offers a comprehensive and highly competitive compensation and benefits package, including:
Executive Compensation
A highly competitive base salary, a substantial annual performance-based bonus, and a significant long-term incentive plan (equity/stock options).
Comprehensive Health & Wellness
Premium medical, dental, and vision insurance plans for you and your dependents. A generous wellness stipend and access to mental health resources.
Retirement & Financial Planning
A robust 401(k) plan with a generous company match, along with access to executive financial planning services.
Work-Life Integration
A generous paid time off (PTO) policy, company-paid holidays, and a flexible, hybrid work environment that values results over facetime.
Professional Development
A significant budget for executive coaching, industry conferences, and continuing education to ensure you remain at the forefront of your field.
Relocation
A comprehensive relocation package is available for the successful candidate and their family.
Impact
The unparalleled opportunity to shape the future of a dynamic company and make a lasting, positive impact on global healthcare.
How to Apply
This is a retained search being conducted exclusively by JRG Partners. We invite qualified and interested candidates to apply for this exciting opportunity to lead digital innovation at a premier medical device company. To be considered, please submit your resume along with a compelling cover letter that highlights your experience in leading digital transformation and your vision for this role. For more information on our specialized recruitment services in this sector, we invite you to explore our Life Sciences executive search practice. We are committed to a confidential and thorough review process and will be in touch with qualified applicants promptly. We look forward to receiving your application.