Author Archives: JRG Partners Editorial Staff

How to Measure Chief Marketing & Digital Officer Performance: KPIs, Scorecards, and Benchmarks

Marketing Executive Dashboard

As Global Head of Research & Leadership Advisory at JRG Partners, I offer this guide to Chief Marketing & Digital Officer KPIs and performance measurement for the boards and CEOs who own the review. A role is governed by what its scorecard rewards, so the scorecard deserves the […]

How to Measure Chief Customer Officer Performance: KPIs, Scorecards, and Benchmarks

Executive Reviewing Data 1

As Global Head of Research & Leadership Advisory at JRG Partners, I offer this guide to Chief Customer Officer KPIs and performance measurement for the boards and CEOs who own the review. A role is governed by what its scorecard rewards, so the scorecard deserves the same rigor […]

How to Measure Chief Accounting Officer Performance: KPIs, Scorecards, and Benchmarks

CFO Analyzing Business Metrics

As Global Head of Research & Leadership Advisory at JRG Partners, I built this framework for measuring Chief Accounting Officer performance from the scorecards that actually govern well. Measurement done badly is worse than none: it rewards theater and punishes honesty. The six […]

How to Measure Chief Legal Officer Performance: KPIs, Scorecards, and Benchmarks

Chief Legal Officer Meeting

As Global Head of Research & Leadership Advisory at JRG Partners, I built this framework for measuring Chief Legal Officer performance from the scorecards that actually govern well. Measurement done badly is worse than none: it rewards theater and punishes honesty. The six KPIs […]

How to Measure Chief Operating Officer (Healthcare) Performance: KPIs, Scorecards, and Benchmarks

Healthcare Executive Dashboard

As Global Head of Research & Leadership Advisory at JRG Partners, I wrote this guide to how to measure Chief Operating Officer (Healthcare) performance because the measurement question decides the hiring question: boards that cannot say how they will judge the role cannot […]

How to Measure Executive Director (Nonprofit) Performance: KPIs, Scorecards, and Benchmarks

Nonprofit Executive Meeting

As Global Head of Research & Leadership Advisory at JRG Partners, I offer this guide to Executive Director (Nonprofit) KPIs and performance measurement for the boards and CEOs who own the review. A role is governed by what its scorecard rewards, so the scorecard deserves the […]

How to Measure VP of Finance Performance: KPIs, Scorecards, and Benchmarks

Business Intelligence Dashboard 1 1

As Global Head of Research & Leadership Advisory at JRG Partners, I offer this guide to VP of Finance KPIs and performance measurement for the boards and CEOs who own the review. A role is governed by what its scorecard rewards, so the scorecard deserves the same rigor as the […]

How to Measure Corporate Controller Performance: KPIs, Scorecards, and Benchmarks

Financial Benchmarking Concept

As Global Head of Research & Leadership Advisory at JRG Partners, I offer this guide to Corporate Controller KPIs and performance measurement for the boards and CEOs who own the review. A role is governed by what its scorecard rewards, so the scorecard deserves the same rigor as […]

How to Measure VP of Engineering Performance: KPIs, Scorecards, and Benchmarks

Engineering Leadership Dashboard

As Global Head of Research & Leadership Advisory at JRG Partners, I built this framework for measuring VP of Engineering performance from the scorecards that actually govern well. Measurement done badly is worse than none: it rewards theater and punishes honesty. The six KPIs […]

How to Measure VP of Supply Chain Performance: KPIs, Scorecards, and Benchmarks

Business Analytics Meeting

As Global Head of Research & Leadership Advisory at JRG Partners, I built this framework for measuring VP of Supply Chain performance from the scorecards that actually govern well. Measurement done badly is worse than none: it rewards theater and punishes honesty. The six KPIs […]