Role Overview for CRO – Healthcare Technology Platform (Series C) | Nashville, TN
JRG Partners is proud to partner with a trailblazing, Series C healthcare technology company poised to redefine patient outcomes and provider efficiency. Based in the vibrant healthcare hub of Nashville, TN, our client has developed a market-leading platform that is already making a significant impact. With substantial recent funding and a clear path to market leadership, they are seeking a visionary and execution-oriented Chief Revenue Officer (CRO) to architect and lead their next phase of exponential growth.
This is not just a leadership role; it is a career-defining opportunity to join a mission-driven executive team at a critical inflection point. The CRO will be a strategic partner to the CEO and the Board of Directors, taking full ownership of the entire revenue lifecycle. You will be responsible for building a world-class, integrated revenue organization encompassing Sales, Marketing, Customer Success, and Revenue Operations. Your primary mandate will be to create a predictable, scalable, and efficient revenue engine that will propel the company from its current success to over $100M in Annual Recurring Revenue (ARR) and beyond.
The ideal candidate is a seasoned SaaS revenue leader who has successfully navigated the complexities of the Series C+ growth stage. You have a proven playbook for scaling revenue organizations within the B2B healthcare technology sector. You are a data-driven strategist, an inspirational leader, and a hands-on operator who thrives in a fast-paced, innovative environment. You understand the nuances of selling into complex healthcare ecosystems and are passionate about leveraging technology to solve some of the industry’s most pressing challenges. This role requires a leader who can not only set a bold vision but also build the teams, processes, and culture required to achieve it, capitalizing on the immense potential within the dynamic digital health market.
Key Responsibilities of CRO – Healthcare Technology Platform (Series C) | Nashville, TN
Executive Leadership & Strategy
- Serve as a key member of the executive leadership team, contributing to the overall company strategy, direction, and culture.
- Develop, articulate, and execute a comprehensive, multi-year revenue growth strategy that aligns with the company’s mission and financial goals.
- Own the company’s revenue number, including accurate forecasting, pipeline management, and regular reporting to the CEO and Board of Directors.
- Act as a compelling external voice for the company at industry events, with key customers, partners, and investors.
- Foster a culture of high performance, accountability, collaboration, and continuous improvement across all revenue-generating departments.
Sales Organization & Performance
- Lead, mentor, and scale a high-performing global sales organization, including Enterprise Sales, Mid-Market Sales, and Sales Development (SDR) teams.
- Implement and refine a rigorous sales methodology, process, and playbook to ensure consistent execution and predictable results.
- Establish and manage key sales performance metrics (KPIs), quotas, and compensation plans that drive desired behaviors and outcomes.
- Personally engage in key enterprise deals, building relationships with C-level executives at strategic accounts.
- Optimize sales cycles, improve win rates, and drive expansion of the company’s market share.
Marketing & Demand Generation Alignment
- Partner closely with the marketing leadership to build a powerful demand generation engine that fuels the sales pipeline with high-quality leads.
- Ensure tight alignment between Sales and Marketing on go-to-market strategy, messaging, ideal customer profile (ICP), and lead management processes (SMarketing).
- Provide input on product marketing, brand positioning, and competitive intelligence to ensure the company’s value proposition resonates in the market.
Customer Success & Net Revenue Retention
- Oversee the Customer Success function to ensure best-in-class customer onboarding, adoption, and value realization.
- Drive strategies to maximize customer retention and minimize churn, focusing on Net Revenue Retention (NRR) as a primary metric of success.
- Identify and execute on upsell and cross-sell opportunities within the existing customer base to drive expansion revenue.
Revenue Operations & Analytics
- Build and lead a sophisticated Revenue Operations (RevOps) function to provide the data, analytics, and infrastructure needed to scale effectively.
- Implement and optimize the revenue technology stack (e.g., Salesforce, Marketo, SalesLoft, etc.) to improve efficiency and visibility across the customer lifecycle.
- Establish a data-driven operating rhythm for the entire revenue organization, leveraging analytics to identify trends, opportunities, and areas for improvement.
Requirements for the CRO – Healthcare Technology Platform (Series C) | Nashville, TN
Core Experience
15+ years
of progressive experience in B2B software sales and revenue leadership roles.
5+ years
of experience in a top-level revenue leadership position (CRO, SVP of Sales/Revenue) for a venture-backed SaaS company.
Proven track record of scaling a company through a significant growth phase, ideally from ~$20M to $100M+ ARR.
Direct experience in a Series C, D, or later stage environment is essential.
Deep domain expertise in Healthcare Technology (HealthTech) is required.
You must have a strong understanding of the U.S. healthcare ecosystem, including selling to providers, payers, or life sciences companies.
- Demonstrable experience building and managing all facets of a revenue organization, including field sales, inside sales, marketing, customer success, and revenue operations.
Leadership & Personal Attributes
- An inspirational and servant leader with a proven ability to recruit, train, and motivate A-players.
- A highly strategic thinker who can translate broad corporate goals into clear, actionable, and data-driven plans.
- Exceptional communication and presentation skills, with the ability to articulate a vision and influence stakeholders at all levels, including the Board of Directors.
- A ‘player-coach’ mentality; willing to roll up your sleeves and lead from the front.
- High emotional intelligence, integrity, and a collaborative spirit.
- Must be based in or willing to relocate to the Nashville, TN area for this in-office executive role.
Technical & Domain Expertise
- Mastery of modern sales methodologies (e.g., MEDDICC, Challenger Sale, Value Selling).
- Expert-level proficiency with CRM systems (Salesforce is a must) and the broader sales/marketing technology landscape.
- Strong financial acumen and a deep understanding of SaaS metrics (ARR, NRR, LTV, CAC, Churn).
- Bachelor’s degree in Business, Marketing, or a related field is required; an MBA is highly preferred.
Benefits & Perks Offered
Our client is committed to attracting and retaining top-tier executive talent and offers a highly competitive and comprehensive compensation package.
Compensation & Equity
- Competitive executive-level base salary.
- Aggressive, performance-based annual bonus structure tied to revenue targets.
Significant equity/stock option package
with meaningful upside potential, commensurate with a C-level role at a high-growth Series C company.
Health & Wellness
- Premium medical, dental, and vision insurance plans for you and your dependents.
- Company-sponsored life and disability insurance.
- Generous wellness stipend and access to mental health resources.
Work-Life Balance & Development
- Flexible Paid Time Off (PTO) policy.
- Generous paid parental leave.
- A dedicated budget for professional development, including executive coaching, conferences, and continuing education.
- Comprehensive relocation assistance package available for the right candidate.
How to Apply
This is a retained search managed exclusively by JRG Partners. If you are a transformative revenue leader with a passion for healthcare technology and a proven history of scaling SaaS companies, we want to hear from you. This is a unique opportunity to shape the future of a market-leading company and create immense value for patients, providers, and shareholders.
To apply, please submit your resume and a cover letter detailing your specific experience in scaling a revenue organization within the HealthTech SaaS space. For more information about our expertise in this area, please visit our CRO / Chief Revenue & Sales Officer Search practice page.
JRG Partners and our client are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.
