Role Overview for Chief Operating Officer – National Logistics & Supply Chain Company | Jacksonville, FL
JRG Partners is proud to partner with a premier, rapidly expanding national logistics and supply chain company in their search for a transformative Chief Operating Officer (COO). Based in the strategic logistics hub of Jacksonville, FL, this executive leadership role is a career-defining opportunity to steer the operational future of an industry leader. Our client is renowned for its innovative solutions, cutting-edge technology, and an unwavering commitment to customer satisfaction. They are at the forefront of the industry, managing complex supply chains for a diverse portfolio of Fortune 500 clients across the nation.
The Chief Operating Officer will serve as a key member of the executive team, reporting directly to the Chief Executive Officer (CEO). This individual will be the driving force behind the company’s operational strategy, responsible for translating the company’s vision into executable plans that deliver efficiency, scalability, and profitability. The ideal candidate is a seasoned, data-driven leader with a profound understanding of the intricacies of modern logistics, including transportation, warehousing, fulfillment, and last-mile delivery. You will be entrusted with overseeing all day-to-day operations, ensuring that every facet of the business runs with precision and excellence. This role demands a strategic visionary who can anticipate market trends, identify opportunities for innovation, and build a world-class operational infrastructure that can support aggressive growth targets. You will be a key partner to the CEO and board, providing critical operational insights that will shape the company’s long-term strategic direction and competitive positioning.
Key Responsibilities of Chief Operating Officer – National Logistics & Supply Chain Company | Jacksonville, FL
The COO will have a broad and impactful scope of responsibilities, encompassing strategic leadership, operational execution, and team development. Success in this role will be measured by improvements in key performance indicators (KPIs) such as on-time delivery, cost-per-unit, inventory accuracy, customer satisfaction, and overall profitability.
Strategic Operational Leadership
Collaborate with the CEO and executive team to develop and implement the company’s long-term operational strategy. Drive initiatives that enhance operational capabilities, improve efficiency, and create a sustainable competitive advantage.
P&L Management
Assume full P&L responsibility for all operational departments. Develop and manage annual budgets, forecasts, and financial models to ensure all operations meet or exceed financial goals. Implement rigorous cost-control measures without compromising quality or safety.
Process Optimization & Continuous Improvement
Champion a culture of continuous improvement across the organization. Utilize methodologies such as Lean, Six Sigma, and Kaizen to streamline workflows, eliminate waste, and enhance productivity in all areas, including warehouse management, transportation logistics, and order fulfillment. Stay current with emerging supply chain management best practices to keep the company at the industry’s cutting edge.
National Network & Infrastructure Management
Oversee the entire national network of distribution centers, transportation fleets, and 3PL partnerships. Lead network design and optimization projects to ensure capacity, location, and capabilities align with business growth and customer needs.
Technology & Systems Integration
Direct the evaluation, selection, and implementation of operational technologies, including Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and enterprise resource planning (ERP) systems. Ensure technology is leveraged to its fullest potential to drive data-driven decision-making and operational visibility.
Team Leadership & Talent Development
Lead, mentor, and develop a high-performing team of VPs and Directors across Operations, Transportation, Warehousing, and Customer Service. Foster a culture of accountability, collaboration, and innovation. Implement robust training and development programs to build leadership pipelines.
Performance Management
Establish, monitor, and report on key performance indicators (KPIs) for all operational functions. Conduct regular business reviews to assess performance against targets and implement corrective actions as needed.
Regulatory Compliance & Safety
Ensure all operations comply with federal, state, and local regulations, including DOT, OSHA, and environmental standards. Uphold the highest standards of safety and security across all facilities and operations.
Customer & Vendor Relations
Act as an executive sponsor for key customer accounts, ensuring operational execution meets and exceeds service level agreements (SLAs). Cultivate strong, strategic relationships with key vendors, carriers, and 3PL partners to optimize service and cost.
Requirements for the Chief Operating Officer – National Logistics & Supply Chain Company | Jacksonville, FL
We are seeking a proven executive with a distinguished track record of operational leadership within the logistics and supply chain sector. The successful candidate will possess a unique blend of strategic acumen, financial expertise, and hands-on operational experience.
Executive Experience
A minimum of 15 years of progressive experience in logistics, transportation, or supply chain management, with at least 7-10 years in a senior executive leadership role (e.g., COO, SVP/VP of Operations, General Manager) with significant P&L responsibility.
Educational Background
A Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field is required. An MBA or other advanced degree is strongly preferred.
Industry Expertise
Deep and comprehensive knowledge of the national logistics landscape, including freight brokerage, dedicated contract carriage, warehousing, distribution, and e-commerce fulfillment. Experience managing multi-site operations across a large geographic area is essential.
Financial Acumen
Demonstrated ability to manage multi-million-dollar budgets, analyze financial statements, and use financial data to inform operational decisions. Strong experience in financial modeling, forecasting, and capital expenditure planning.
Technical Proficiency
Expertise with modern logistics technology, including advanced TMS and WMS platforms. Experience leading technology implementation or integration projects is a significant asset.
Leadership Skills
Exceptional leadership, communication, and interpersonal skills. A proven ability to inspire and motivate large, diverse teams to achieve ambitious goals. Experience in change management and organizational scaling is critical.
Analytical & Strategic Mindset
Strong analytical and problem-solving skills with a data-driven approach to decision-making. Ability to think strategically and translate high-level goals into actionable operational plans.
Certifications
Professional certifications such as Certified Supply Chain Professional (CSCP) or Lean Six Sigma Black Belt are highly desirable.
Benefits & Perks Offered
Our client offers a highly competitive and comprehensive executive compensation and benefits package designed to attract and retain top-tier talent. This includes:
Competitive Base Salary
An attractive base salary commensurate with experience and market standards.
Executive Bonus Program
A significant annual performance-based bonus tied to company and individual goal attainment.
Long-Term Incentive Plan (LTIP)
Meaningful equity or phantom stock options, providing a stake in the company’s long-term success.
Comprehensive Health Coverage
Premium medical, dental, and vision insurance for you and your dependents.
Retirement Savings
A 401(k) plan with a generous company match.
Paid Time Off
A flexible and generous paid time off (PTO) policy, including vacation, sick days, and paid holidays.
Relocation Assistance
A comprehensive relocation package for the successful candidate and their family to Jacksonville, FL.
Professional Development
A budget for executive coaching, continuing education, and industry conference attendance.
Additional Perks
Company vehicle allowance, life insurance, and disability coverage.
How to Apply
JRG Partners is exclusively managing this executive search. To be considered for this pivotal Chief Operating Officer role, please submit your resume and a compelling cover letter outlining your qualifications and your vision for leading a world-class logistics operation. We invite you to connect with our team of experts and learn more about our process. For more information and to begin your application, please visit our COO Executive Search practice area. All inquiries and applications will be handled with the strictest confidence. We look forward to reviewing your credentials and discussing this exciting opportunity with you.
