Role Overview for SVP, Head of HR, Technology Division with a Global Insurer – Charlotte, NC
JRG Partners is proud to partner with a premier global insurance leader in their search for a transformative Senior Vice President (SVP), Head of Human Resources for their Technology Division. This pivotal executive role, based in the vibrant and growing tech hub of Charlotte, NC, offers a unique opportunity to shape the human capital strategy for a critical, high-growth area of the business. The successful candidate will act as a strategic partner to the Global Chief Information Officer (CIO) and the technology leadership team, driving a forward-thinking people agenda that enables innovation, attracts top-tier tech talent, and fosters a culture of excellence and agility.
Our client is undergoing a significant digital transformation, leveraging technology to redefine the insurance landscape. The Technology Division is at the heart of this evolution, responsible for developing cutting-edge platforms, data analytics capabilities, and digital customer experiences. As the Head of HR for this division, you will be more than a functional leader; you will be a key architect of the organization’s future. You will be responsible for translating business objectives into a comprehensive talent strategy that addresses the unique challenges of a rapidly evolving technology workforce. This includes designing and implementing programs for talent acquisition, leadership development, organizational design, employee engagement, and retention. You will lead a dedicated team of HR professionals and collaborate across a global matrixed organization to ensure alignment and deliver exceptional results. This is a role for a bold, strategic, and data-driven HR executive who thrives in a fast-paced environment and is passionate about building high-performing technology teams.
Key Responsibilities of SVP, Head of HR, Technology Division with a Global Insurer – Charlotte, NC
Strategic HR Leadership & Business Partnership
Serve as a trusted advisor and member of the Technology Division’s senior leadership team. Develop and execute a comprehensive, data-informed human capital plan that directly supports and accelerates the division’s strategic objectives. Provide expert counsel on all people-related matters, including organizational design, change management, and leadership effectiveness.
Talent Acquisition & Management
Architect and oversee a sophisticated talent acquisition strategy to attract, assess, and hire premier technology talent in a highly competitive market. Develop robust talent management and succession planning frameworks to build leadership pipelines and ensure the continuous development of technical and leadership capabilities within the organization.
Organizational Design & Effectiveness
Partner with technology leaders to design and implement organizational structures that promote agility, collaboration, and innovation. Lead initiatives related to workforce planning, job leveling, and career pathing to create a clear and compelling employee value proposition.
Culture & Employee Engagement
Champion and cultivate a dynamic, inclusive, and high-performance culture. Utilize employee feedback, surveys, and analytics to identify trends and develop targeted initiatives that enhance employee engagement, morale, and retention. Foster an environment where employees feel valued, empowered, and connected to the company’s mission.
Compensation & Benefits Strategy
Collaborate with the global compensation and benefits teams to ensure that the Technology Division’s reward structures are competitive, equitable, and aligned with industry benchmarks. Provide strategic input on incentive design, recognition programs, and benefits that resonate with a technology-focused workforce.
Diversity, Equity, and Inclusion (DE&I)
Drive the DE&I strategy within the Technology Division, partnering with leadership to build a diverse talent pipeline and foster an inclusive environment where all employees can thrive. Implement programs and initiatives that promote equity and a sense of belonging.
Change Management Leadership
Act as a change agent, guiding the technology organization through complex transformations. Develop and implement effective change management strategies and communication plans to minimize disruption and maximize employee adoption of new technologies, processes, and organizational shifts.
Data Analytics & HR Operations
Leverage HR data and analytics to provide insights and inform strategic decisions. Champion the use of technology to streamline HR processes, improve operational efficiency, and enhance the employee experience. Ensure the HR function operates with a high degree of accuracy and compliance.
Employee Relations & Risk Management
Provide expert guidance on complex employee relations issues, ensuring they are resolved fairly, consistently, and in compliance with all legal and regulatory requirements. Proactively identify and mitigate people-related risks within the division.
Requirements for the SVP, Head of HR, Technology Division with a Global Insurer – Charlotte, NC
Executive HR Experience
A minimum of 15 years of progressive experience in Human Resources, with at least 5-7 years in a senior HR leadership role (e.g., VP, HR Director, Senior HRBP) with significant strategic responsibility.
Technology Sector Expertise
Demonstrable experience providing HR partnership to a large, complex, and global technology organization is essential. The ideal candidate understands the unique talent landscape, cultural dynamics, and operational cadence of a tech-driven business unit.
Industry Background
While direct insurance experience is a plus, a strong background in financial services, FinTech, or another highly regulated, data-intensive industry is highly desirable. Understanding the complexities of supporting technology functions within such an environment is critical. This includes knowledge of how technology is shaping business models, as seen in analysis of the impact of AI on the future of insurance.
Strategic & Business Acumen
Proven ability to think strategically, translate business needs into HR initiatives, and drive tangible results. Must possess strong business and financial acumen, with the ability to understand and contribute to broader business conversations.
Leadership & Influence
Exceptional leadership skills with the ability to inspire and manage a team of HR professionals. Must have a strong executive presence and the ability to influence and build credibility with senior leaders, stakeholders, and employees at all levels.
Transformational Change Leadership
Proven experience leading organizations through significant change, such as digital transformations, mergers, acquisitions, or large-scale restructuring.
Data-Driven Mindset
Strong analytical and problem-solving skills, with a track record of using data and metrics to drive insights and decision-making.
Educational Background
A Bachelor’s degree in Human Resources, Business Administration, or a related field is required. A Master’s degree (MBA, MS in HR, etc.) and professional certifications (e.g., SHRM-SCP, SPHR) are highly preferred.
Benefits & Perks Offered
Our client is committed to investing in their employees and offers a world-class benefits package designed to support your health, wealth, and well-being. This comprehensive package includes:
Competitive Compensation
A highly competitive base salary, annual bonus eligibility, and long-term incentive plan.
Comprehensive Health & Wellness
Premier medical, dental, and vision insurance plans for you and your eligible dependents. Access to wellness programs, mental health resources, and fitness subsidies.
Retirement Savings
A generous 401(k) plan with a significant company match to help you build a secure financial future.
Paid Time Off
A generous vacation, holiday, and personal day policy to support a healthy work-life balance.
Parental Leave
Comprehensive paid parental leave policies for all new parents.
Professional Development
A strong commitment to your growth with access to a dedicated budget for conferences, certifications, and continued education.
Flexible Work Arrangements
A hybrid work model that combines in-office collaboration in our modern Charlotte facility with the flexibility of remote work.
Additional Perks
Employee assistance programs, life and disability insurance, commuter benefits, and employee discount programs.
How to Apply
This is a retained search exclusively managed by JRG Partners. If you are a visionary HR leader with a passion for technology and a track record of driving business success through people strategy, we invite you to apply for this exceptional opportunity. To express your interest, please submit your resume and a cover letter detailing your qualifications. Our team specializes in connecting top-tier talent with leading organizations. We look forward to reviewing your application and discussing this exciting role in more detail.
