Role Overview for General Manager (Distribution Center)
JRG Partners, a premier executive search firm specializing in supply chain and logistics, is proud to partner with a leading industry innovator in identifying a highly strategic and results-oriented General Manager for a critical Distribution Center (DC). This pivotal leadership role is an exceptional opportunity for a seasoned professional to drive operational excellence, foster a culture of continuous improvement, and significantly impact the company’s regional and national supply chain strategy.
As the General Manager, you will be the ultimate leader of a high-volume, state-of-the-art distribution facility. Your mandate will extend beyond day-to-day operations to encompass strategic planning, financial oversight, talent development, and the implementation of cutting-edge logistics technologies. You will be responsible for ensuring the efficient, safe, and cost-effective movement of goods, ultimately contributing to superior customer satisfaction and the company’s bottom line. This role demands a visionary leader with a proven track record of managing complex distribution operations, optimizing processes, and inspiring large teams to achieve ambitious targets. If you thrive in a dynamic, fast-paced environment and are passionate about building world-class supply chain capabilities, we invite you to explore this unparalleled career opportunity.
Key Responsibilities of General Manager (Distribution Center)
Strategic Leadership & Operational Excellence
- Develop, communicate, and execute strategic plans for the distribution center, aligning with overall company objectives and supply chain goals.
- Oversee all aspects of DC operations including receiving, inventory management, order fulfillment, shipping, and returns processing, ensuring maximum efficiency and accuracy.
- Implement and champion Lean methodologies, Six Sigma principles, and other continuous improvement initiatives to enhance productivity, reduce waste, and optimize workflows across all departments.
- Monitor key performance indicators (KPIs) such as on-time delivery, inventory accuracy, labor costs, safety records, and productivity rates, taking proactive measures to address variances and drive performance improvements.
Financial Management & P&L Oversight
- Manage the distribution center’s budget, including forecasting, expense control, and capital expenditure planning, to ensure financial targets are met or exceeded.
- Analyze financial data and operational metrics to identify cost-saving opportunities and implement strategies to improve profitability.
- Ensure compliance with all financial policies and procedures, maintaining rigorous internal controls.
Team Leadership & Development
- Recruit, train, mentor, and develop a high-performing team of managers and associates, fostering a positive, engaging, and performance-driven work environment.
- Conduct regular performance reviews, provide constructive feedback, and identify professional development opportunities for all team members.
- Promote a culture of accountability, teamwork, and continuous learning, empowering employees to take ownership of their roles and contribute to organizational success.
- Manage labor relations effectively, ensuring fair practices and compliance with all employment laws and company policies.
Safety, Security & Compliance
- Establish and enforce rigorous safety protocols and procedures, ensuring a safe working environment for all employees and compliance with OSHA regulations.
- Develop and implement robust security measures to protect company assets, inventory, and data.
- Ensure the distribution center operates in full compliance with all local, state, and federal regulations, including environmental, health, and transportation laws.
- Lead investigations into incidents, near misses, and quality issues, implementing corrective and preventive actions.
Technology & Process Innovation
- Evaluate and implement advanced Warehouse Management Systems (WMS), automation technologies, and other logistics software to enhance operational efficiency and data visibility.
- Champion initiatives for Supply Chain Optimization, leveraging data analytics and technological advancements to streamline processes from inbound receiving to outbound shipping.
- Stay abreast of industry best practices and emerging technologies, continuously seeking innovative solutions to improve DC performance.
Customer & Vendor Relations
- Collaborate closely with internal stakeholders (sales, customer service, procurement) to ensure seamless order fulfillment and exceptional customer satisfaction.
- Manage relationships with external vendors, carriers, and service providers, negotiating contracts and ensuring service level agreements (SLAs) are met.
- Address and resolve customer complaints or issues related to logistics and distribution in a timely and effective manner.
Requirements for the General Manager (Distribution Center)
Education
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field is required.
- Master’s degree (MBA or equivalent) strongly preferred.
Experience
- Minimum of 10-15 years of progressive leadership experience in a large-scale distribution center or warehouse environment, with at least 5-7 years in a General Manager or equivalent senior leadership role.
- Proven experience managing facilities with significant SKU counts, high transaction volumes, and diverse product categories (e.g., retail, e-commerce, manufacturing, 3PL).
- Demonstrated success in P&L management, budget development, and cost control within a distribution setting.
- Extensive experience with modern Warehouse Management Systems (WMS), ideally including implementation and optimization.
- Strong track record of implementing continuous improvement methodologies (Lean, Six Sigma) and driving tangible results.
Skills & Attributes
- Exceptional leadership and team-building capabilities, with the ability to motivate, inspire, and develop a diverse workforce.
- Superior analytical and problem-solving skills, capable of making data-driven decisions under pressure.
- Excellent verbal and written communication skills, with the ability to effectively interact with all levels of the organization and external partners.
- Proficiency in project management and change management, with the ability to lead complex initiatives.
- Strong understanding of transportation logistics, inventory control, and safety regulations.
- Adaptability and resilience in a fast-paced, evolving operational landscape.
Benefits & Perks Offered for the General Manager (Distribution Center)
Our client values its employees and offers a comprehensive and competitive benefits package designed to support your professional growth, personal well-being, and financial security. As a General Manager, you can expect:
Highly Competitive Salary & Performance Bonuses
Rewarding your significant contributions to the company’s success.
Robust Health & Wellness Package
Including medical, dental, and vision insurance options, prescription drug coverage, and wellness programs.
Retirement Savings Plan
A generous 401(k) plan with company matching contributions to help you build your financial future.
Paid Time Off
Comprehensive vacation, sick leave, and holiday schedules to ensure a healthy work-life balance.
Professional Development Opportunities
Access to ongoing training, leadership development programs, and tuition reimbursement to support your career advancement.
Life & Disability Insurance
Providing peace of mind for you and your family.
Employee Assistance Program (EAP)
Confidential support services for a variety of personal and work-related challenges.
Dynamic & Collaborative Work Environment
Join a team of dedicated professionals committed to innovation and excellence in logistics.
Opportunity for Impact & Growth
Play a critical role in shaping the future of a growing company with ample opportunities for career progression.
How to Apply for General Manager (Distribution Center)
Are you ready to take the helm of a dynamic distribution operation and drive unparalleled success? If you are a visionary leader with a passion for logistics and a proven track record of excellence, JRG Partners invites you to apply.
Please submit your resume and a compelling cover letter detailing your relevant experience and leadership philosophy. Your application will be handled with the utmost confidentiality.
To learn more about how JRG Partners excels in connecting top talent with leading organizations in the supply chain sector, visit our dedicated Supply Chain & Logistics Recruitment practice area page.
JRG Partners is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need.
