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# Director of Revenue Cycle


Role Overview for Director of Revenue Cycle
JRG Partners, a premier executive search firm, is seeking an exceptional and visionary Director of Revenue Cycle to join a leading healthcare organization based in Dallas, TX. This pivotal leadership role is designed for a strategic, results-oriented professional who possesses a deep understanding of the intricate financial landscape within the healthcare industry.
As the Director of Revenue Cycle, you will be instrumental in optimizing the organization’s financial performance, ensuring regulatory compliance, and enhancing the overall patient financial experience. You will lead a dedicated team, driving continuous improvement across all facets of the revenue cycle, from patient registration and charge capture to claims submission, denial management, and accounts receivable follow-up.
This is more than just a management position; it is an opportunity to shape the financial future of a dynamic healthcare entity. The successful candidate will be a proactive problem-solver, an inspiring leader, and a meticulous strategist, capable of navigating complex challenges and implementing innovative solutions. You will report directly to senior leadership, playing a critical role in strategic planning and decision-making processes that impact the organization’s long-term sustainability and growth.
We are looking for an individual who can not only manage current operations but also anticipate future trends, leverage technology, and foster a culture of excellence and accountability within the revenue cycle department. Your expertise will directly contribute to the organization’s ability to deliver high-quality patient care by ensuring robust financial health and efficient operational workflows.
The ideal candidate will have a proven track record of success in large-scale healthcare systems, demonstrating the ability to improve key performance indicators (KPIs) such as net collection rates, days in accounts receivable (DAR), and denial rates.
This role demands a leader who can balance the demands of financial targets with the imperative of patient satisfaction, ensuring that all financial interactions are handled with professionalism, empathy, and clarity. If you are passionate about healthcare finance, possess unparalleled leadership skills, and are ready to make a significant impact, JRG Partners invites you to explore this exciting opportunity.
Key Responsibilities of Director of Revenue Cycle
The Director of Revenue Cycle will be responsible for a comprehensive range of duties crucial to the financial success and operational efficiency of the healthcare organization. These responsibilities include, but are not limited to:
Strategic Leadership & Planning
Develop, implement, and oversee strategic plans for all revenue cycle operations, aligning departmental goals with the organization’s overall financial objectives. Continuously evaluate and refine strategies to adapt to evolving healthcare regulations, market dynamics, and technological advancements.
Process Optimization & Efficiency
Drive continuous process improvement initiatives across the entire revenue cycle, including patient access, charge master maintenance, coding, billing, claims submission, payment posting, denial management, and collections. Identify bottlenecks, implement best practices, and leverage automation to enhance efficiency and accuracy.
Financial Performance Management
Monitor and analyze key revenue cycle performance metrics (e.g., net collection rate, days in accounts receivable, denial rates, cost to collect). Prepare and present detailed financial reports to senior leadership, highlighting trends, variances, and actionable recommendations to optimize revenue capture and reduce costs.
Team Leadership & Development
Recruit, train, mentor, and evaluate a high-performing revenue cycle team. Foster a collaborative and supportive work environment that encourages professional growth, accountability, and continuous learning. Develop clear performance expectations and provide regular feedback.
Compliance & Regulatory Adherence
Ensure all revenue cycle activities comply with federal, state, and local regulations, including CMS guidelines, HIPAA, OIG, and other relevant healthcare compliance standards. Stay abreast of changes in healthcare legislation and payer requirements, implementing necessary adjustments to policies and procedures. Candidates should possess an in-depth understanding of the complex regulatory landscape, including CMS guidelines, HIPAA, and other relevant federal and state regulations. A strong commitment to adhering to Healthcare Financial Management Association (HFMA) best practices for revenue cycle management is essential.
Technology & Systems Management
Oversee the effective utilization and optimization of all revenue cycle technologies, including Electronic Health Record (EHR) systems, practice management software, billing platforms, and claims scrubbing tools. Collaborate with IT departments to identify and implement new technologies that enhance revenue cycle performance.
Interdepartmental Collaboration
Work closely with clinical departments, IT, finance, patient access, and other key stakeholders to ensure seamless communication and coordination across the patient journey. Address interdepartmental issues that impact the revenue cycle and foster a culture of shared responsibility.
Patient Financial Services
Enhance the patient financial experience by ensuring clear communication, transparent billing practices, and accessible financial counseling services. Develop policies that balance the organization’s financial needs with patient satisfaction and affordability.
Vendor & Payer Management
Manage relationships with external vendors (e.g., collection agencies, RCM consultants) and collaborate with various payers to resolve claims issues, negotiate contracts, and ensure timely reimbursement.
Audit & Risk Management
Implement robust internal controls and participate in internal and external audits to ensure data integrity and compliance. Identify potential risks within the revenue cycle and develop mitigation strategies.
Requirements for the Director of Revenue Cycle
To be considered for this challenging and rewarding Director of Revenue Cycle position, candidates must demonstrate a strong combination of academic achievement, extensive professional experience, and critical leadership competencies. JRG Partners is seeking individuals who not only meet but exceed the following qualifications:
Education
A Bachelor’s degree in Business Administration, Finance, Healthcare Administration, Accounting, or a related field from an accredited institution is required. A Master’s degree (e.g., MBA, MHA) is highly preferred and will be a significant advantage.
Experience
A minimum of 10-15 years of progressive experience in healthcare revenue cycle management is essential, with at least 5-7 years in a senior leadership or director-level role within a complex hospital system or large multi-specialty group practice. Candidates must have a proven track record of successfully managing and optimizing end-to-end revenue cycle operations.
Technical Expertise
Deep knowledge of all aspects of the healthcare revenue cycle, including patient registration, charge capture, medical coding (CPT, ICD-10, HCPCS), billing regulations, claims processing, denials management, and accounts receivable follow-up.
Regulatory Knowledge
Comprehensive understanding of federal and state healthcare regulations, including Medicare/Medicaid guidelines, commercial payer requirements, HIPAA, OIG compliance, and other relevant industry standards.
Analytical & Problem-Solving Skills
Exceptional analytical abilities to interpret complex financial data, identify trends, forecast outcomes, and develop data-driven solutions. Proven capacity to troubleshoot and resolve intricate revenue cycle challenges efficiently.
Leadership & Communication Skills
Superior leadership qualities with the ability to inspire, motivate, and develop a high-performing team. Excellent verbal and written communication skills, capable of presenting complex information clearly and concisely to diverse audiences, including executive leadership, staff, and external stakeholders.
Systems Proficiency
Advanced proficiency with various Electronic Health Record (EHR) systems (e.g., Epic, Cerner, Meditech) and dedicated Revenue Cycle Management (RCM) software. Experience with business intelligence tools and data analytics platforms is also highly valued.
Financial Acumen
Strong financial management skills, including budgeting, forecasting, and financial reporting. Ability to manage departmental budgets effectively and contribute to the organization’s overall financial health.
Certifications
Professional certifications such as Certified Revenue Cycle Representative (CRCR), Certified Healthcare Financial Professional (CHFP), or other relevant certifications from organizations like HFMA or AAPC are highly desirable.
Change Management
Demonstrated experience in leading and managing significant organizational change initiatives within the revenue cycle, including system implementations or process redesigns.
Benefits & Perks Offered
Our client understands the importance of attracting and retaining top talent, and as such, offers a highly competitive compensation and benefits package designed to support your professional and personal well-being. This includes:
Competitive Compensation
An attractive base salary commensurate with experience and qualifications, along with performance-based bonuses that reward achievement and contribution.
Comprehensive Health & Wellness
Robust medical, dental, and vision insurance plans for you and your family, ensuring access to quality healthcare.
Retirement Planning
A generous 401(k) retirement savings plan with a substantial company match, helping you build financial security for the future.
Paid Time Off
Ample paid time off (PTO) for vacation, sick days, and personal leave, in addition to paid holidays, promoting a healthy work-life balance.
Professional Development
Significant opportunities for continuing education, professional certifications, conferences, and leadership training programs to support your ongoing growth and career advancement.
Collaborative Culture
A dynamic, supportive, and inclusive work environment where your contributions are valued, and teamwork is encouraged.
Impactful Role
The chance to make a significant and tangible impact on the financial health and operational efficiency of a leading healthcare organization, directly contributing to its mission of providing exceptional patient care.
Work-Life Integration
Initiatives and policies designed to promote work-life balance, recognizing the importance of personal time and well-being.
Additional Perks
May include tuition reimbursement, employee assistance programs, life insurance, disability coverage, and other wellness incentives.
How to Apply
If you are an accomplished and driven Director of Revenue Cycle ready to take on a transformative leadership role within a reputable healthcare organization in Dallas, TX, JRG Partners invites you to apply. This is an unparalleled opportunity to leverage your expertise to drive financial excellence and operational efficiency.
To express your interest and be considered for this position, please submit your comprehensive resume and a compelling cover letter outlining your qualifications, relevant experience, and leadership philosophy. Your cover letter should specifically address your success in optimizing revenue cycle performance and managing high-performing teams.
Please send your application materials to JRG Partners directly through our online portal or contact our dedicated recruitment team for a confidential discussion. We are committed to an inclusive and efficient hiring process and look forward to learning how your skills and experience align with the needs of our esteemed client. For more insights into JRG Partners’ expertise in placing top talent in the healthcare sector, visit our Healthcare & Life Sciences Practice page.