Role Overview for Chief Digital Officer with a Public Technology Company – Seattle, WA
JRG Partners has been exclusively retained to lead the search for a transformative Chief Digital Officer (CDO) for a premier, publicly traded technology company headquartered in the vibrant tech hub of Seattle, WA. This is a career-defining opportunity to join the C-suite of a market leader and architect the future of its digital landscape. As a key member of the executive leadership team, reporting directly to the Chief Executive Officer (CEO), you will be the visionary force behind the company’s comprehensive digital strategy and transformation.
The Chief Digital Officer will be responsible for reimagining how the company engages with its customers, partners, and employees in a digital-first world. You will own the entire digital ecosystem, from strategy and innovation to execution and optimization. This role requires a dynamic and influential leader who can build consensus, inspire change, and drive tangible business results.
You will be tasked with leveraging emerging technologies, harnessing the power of data, and cultivating a culture of innovation to create sustainable competitive advantages, drive significant revenue growth, and deliver unparalleled customer experiences. This is not merely an IT or marketing role; it is a strategic business leadership position designed to infuse a digital mindset into every facet of the organization’s operations, from product development and supply chain to sales and customer service. Your leadership will be pivotal in steering the company through its next phase of growth and solidifying its position as a digital pioneer in the technology sector.
Key Responsibilities of Chief Digital Officer with a Public Technology Company – Seattle, WA
Digital Strategy & Visionary Leadership
Develop, articulate, and execute a clear, compelling, and comprehensive enterprise-wide digital transformation strategy that aligns with and accelerates the company’s long-term business objectives. Serve as the primary evangelist for digital innovation across the organization, influencing the Board of Directors, executive peers, and all employee levels.
Executive Collaboration & Influence
Partner closely with the CEO, CTO, CMO, CFO, and other C-suite leaders to ensure the digital strategy is fully integrated into all business functions. Foster a collaborative environment to break down silos and drive cohesive, cross-functional digital initiatives.
Customer Experience (CX) Transformation
Architect and deliver a world-class, seamless, and personalized omnichannel customer experience. Utilize data analytics, user research, and A/B testing to deeply understand customer behaviors and needs, translating insights into actionable improvements across all digital touchpoints, including web, mobile, and social platforms.
Innovation and Emerging Technologies
Act as the organization’s sensor for new and emerging digital technologies. Champion the evaluation and adoption of innovations such as Artificial Intelligence (AI), Machine Learning (ML), IoT, and blockchain to create new business models, enhance product offerings, and improve operational efficiency.
Data-Driven Culture & Analytics
Establish and lead a sophisticated data analytics and business intelligence function. Institute a data-first culture where decisions are grounded in robust analytics and predictive modeling. Oversee data governance, data quality, and the ethical use of customer data to unlock new growth opportunities and drive personalization at scale.
Digital Channels & E-commerce P&L Management
Assume full ownership and P&L responsibility for all digital channels, including the company’s e-commerce platform. Develop and execute strategies to drive traffic, conversion, and revenue growth, while continuously optimizing channel performance and ROI.
Operational Excellence
Identify opportunities to leverage digital technology to re-engineer business processes, automate workflows, and enhance internal productivity. Drive initiatives that lead to significant cost savings and operational efficiencies throughout the enterprise.
Team Leadership & Talent Development
Build, mentor, and lead a high-performing, multi-disciplinary digital team encompassing strategy, product management, UX/UI design, data science, and digital marketing. Cultivate a culture of agility, continuous learning, and innovation within the digital organization.
Change Management & Digital Acumen
Lead the organizational change management required to embed a digital-first mindset and skillset across the company. Develop and implement training and development programs to uplift the digital capabilities of the entire workforce.
Digital Governance & Security
Establish a robust governance framework for all digital activities. In partnership with the CISO and General Counsel, ensure all digital platforms and initiatives comply with relevant regulations (e.g., GDPR, CCPA) and adhere to the highest standards of cybersecurity and data privacy.
Requirements for the Chief Digital Officer with a Public Technology Company – Seattle, WA
Executive Experience
A minimum of 15-20 years of professional experience, with at least 10 years in senior digital leadership roles (e.g., CDO, VP of Digital, Head of E-commerce) within a large, complex, and preferably publicly traded technology or consumer-facing organization.
Educational Background
Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field is required. An MBA or other relevant advanced degree is strongly preferred.
Proven Transformation Leadership
Demonstrable track record of successfully conceiving and leading large-scale digital transformation initiatives that resulted in significant business impact, including revenue growth, market share gains, and enhanced customer satisfaction.
Deep Technical Acumen
Comprehensive understanding of the modern digital technology stack, including cloud platforms (AWS, Azure, GCP), data analytics and visualization tools, CRM systems, marketing automation, AI/ML applications, and headless e-commerce architectures.
Strong Business & Financial Acumen
Proven experience managing a significant P&L, developing business cases, managing large budgets, and demonstrating the financial ROI of digital investments. Must be able to translate complex technical concepts into business value.
Exceptional Leadership & Communication Skills
World-class communication, presentation, and interpersonal skills. The ability to inspire, influence, and align stakeholders at all levels, from the Board of Directors to individual contributors, is paramount.
Customer-Obsessed Mindset
A relentless passion for the customer. Deep experience in leveraging human-centered design principles and data to create intuitive, engaging, and effective digital experiences.
Strategic and Analytical Thinker
Ability to seamlessly transition between high-level strategic planning and detailed, data-driven execution. Expertise in using qualitative and quantitative data to inform strategy and measure success.
Agile & Adaptable
Experience working in and fostering an agile environment. Must be adaptable and resilient, with the ability to navigate ambiguity and lead through change in a fast-paced, dynamic industry.
Benefits & Perks Offered
Our client is committed to attracting and retaining top-tier executive talent and offers a highly competitive and comprehensive compensation and benefits package, including:
Executive Compensation
A lucrative compensation package featuring a competitive base salary, a significant annual performance-based bonus, and a substantial long-term equity incentive plan (RSUs/Stock Options).
Comprehensive Health & Wellness
Premier medical, dental, and vision insurance plans for you and your eligible dependents. Access to wellness programs, mental health resources, and a generous health savings account (HSA).
Retirement & Financial Planning
A robust 401(k) retirement plan with a generous company match. Access to executive financial planning services.
Generous Paid Time Off
A flexible and generous paid time off (PTO) policy, including vacation, sick leave, and company holidays, to support a healthy work-life balance.
Professional Development
A dedicated budget for executive coaching, industry conferences, and continued education to ensure you remain at the forefront of digital innovation.
Relocation Assistance
A comprehensive, executive-level relocation package is available for the successful candidate and their family.
Executive Perks
Additional perquisites may include a car allowance, club memberships, and other benefits befitting a senior executive role.
How to Apply
This is an exclusive, retained search conducted by JRG Partners. To be considered for this confidential opportunity, please submit your resume and a cover letter detailing your qualifications and experience in leading digital transformation. All inquiries and applications will be handled with the utmost discretion.
JRG Partners is a leader in placing top executive talent in the technology sector. To learn more about our expertise and other opportunities, please visit the JRG Partners’ Technology Executive Search practice page.
Our client is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
