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# Chief Digital Officer with a FinTech Platform – New York, NY


Role Overview for Chief Digital Officer with a FinTech Platform – New York, NY
JRG Partners is proud to announce an exclusive executive search for a transformative Chief Digital Officer (CDO) on behalf of our client, a high-growth, venture-backed FinTech platform poised to redefine the financial landscape. Based in the vibrant heart of New York, NY, our client is a technology-first company on a mission to democratize access to sophisticated financial tools through a seamless, intuitive, and highly intelligent digital experience. This is not just another job; it is a career-defining opportunity to sit at the executive table and architect the future of a company that is already making significant waves in the industry.
Reporting directly to the Chief Executive Officer (CEO), the Chief Digital Officer will be the central force driving the company’s entire digital footprint. This pivotal role requires a visionary leader who can synthesize market trends, customer needs, and technological capabilities into a cohesive and aggressive digital strategy. You will be responsible for every aspect of the digital ecosystem, from product innovation and customer experience to data analytics and digital marketing.
The ideal candidate is a strategic innovator with a deep understanding of the FinTech space, a passion for building exceptional customer journeys, and a proven track record of scaling digital businesses. You will be empowered to build and lead a world-class team, manage a significant P&L, and ultimately shape the company’s long-term success and market leadership.
Key Responsibilities of Chief Digital Officer with a FinTech Platform – New York, NY
Digital Strategy & Transformation
Develop, articulate, and execute a comprehensive, forward-looking digital vision and multi-year strategy that aligns with and accelerates the company’s overall business objectives. Conduct continuous market analysis and competitive intelligence to identify emerging trends, threats, and opportunities, ensuring the company remains at the cutting edge of FinTech innovation.
Customer Experience (CX) & Journey Orchestration
Champion a relentless focus on the customer by designing and owning the end-to-end digital customer journey. Utilize data analytics, user research, A/B testing, and personalization techniques to create a frictionless, engaging, and differentiated experience across all digital touchpoints, including web and mobile platforms.
Product Innovation & Management
Lead the digital product management function, overseeing the entire product lifecycle from ideation and business case development to launch, iteration, and optimization. Foster a culture of rapid innovation using agile methodologies and collaborate closely with engineering, design, and operations teams to deliver best-in-class financial products and features.
Data-Driven Leadership & Analytics
Establish and lead a data center of excellence, transforming data into a core strategic asset for the organization. Oversee data governance, analytics, and business intelligence functions to generate actionable insights that inform product development, marketing strategies, and business decisions. Leverage AI and machine learning to enhance predictive modeling, customer segmentation, and risk management.
Digital Marketing & Growth Engine
In close partnership with the Chief Marketing Officer, architect and execute a sophisticated, full-funnel digital marketing strategy to drive customer acquisition, conversion, and retention. Oversee all digital channels, including SEO, SEM, content marketing, social media, programmatic advertising, and CRM, ensuring a strong and measurable return on investment.
Technology & Platform Modernization
Collaborate with the Chief Technology Officer (CTO) to define the digital technology roadmap. Evaluate and champion the adoption of emerging technologies—such as AI, blockchain, and advanced APIs—that can provide a competitive advantage. Ensure the digital platform architecture is scalable, secure, reliable, and compliant with all relevant financial regulations.
Leadership & Talent Development
Build, mentor, and inspire a high-performing, cross-functional digital organization encompassing product, design, data science, and digital marketing. Cultivate a culture of innovation, collaboration, accountability, and continuous improvement. Act as a key leader within the company, attracting and retaining top-tier digital talent.
P&L Management & Governance
Assume full ownership of the P&L for all digital channels and initiatives. Develop and manage the annual digital budget, create robust business cases for new investments, and establish key performance indicators (KPIs) to track performance. Regularly report on digital strategy, progress, and ROI to the CEO, executive team, and Board of Directors.
Requirements for the Chief Digital Officer with a FinTech Platform – New York, NY
Executive Experience
A minimum of 15+ years of progressive leadership experience in digital roles, with at least 7 years in a senior executive capacity (e.g., CDO, VP of Digital, Head of Product) overseeing digital strategy for a scaled, technology-driven organization. Direct and substantial experience within the FinTech, digital banking, or financial services industry is mandatory.
Educational Background
A Bachelor’s degree in Business Administration, Marketing, Computer Science, Economics, or a related field is required. An MBA or other relevant advanced degree from a top-tier institution is highly preferred and will be a strong differentiator.
Strategic Vision & Execution
A demonstrated history of developing a compelling digital vision and translating it into an actionable, multi-year roadmap that delivered measurable business impact. You must be a strategic thinker who can anticipate market shifts while maintaining a focus on disciplined execution and quarterly results.
Technical & Product Acumen
Deep fluency in the modern technology stack, including cloud platforms (AWS, Azure, GCP), data architecture, API-driven ecosystems, and mobile-first development. A strong command of agile product management methodologies, human-centered design principles, and UX/UI best practices is essential.
Data & Analytics Expertise
Proven mastery in leveraging advanced analytics, business intelligence platforms, AI, and machine learning to unlock growth and create personalized customer experiences. You must understand the nuances of data governance and privacy regulations (e.g., GDPR, CCPA) within a financial context and grasp the evolving role of the Chief Digital Officer in a data-centric world.
Inspirational Leadership
An authentic and inspiring leader with a proven ability to build, scale, and motivate high-performing, diverse teams. You possess exceptional emotional intelligence, executive presence, and the ability to influence and align stakeholders across all functions and levels of the organization, from the engineering floor to the boardroom.
Commercial Mindset
Robust financial acumen with demonstrable experience managing a significant P&L, developing sophisticated business cases, and consistently linking digital initiatives to tangible outcomes such as revenue growth, operational efficiency, and enhanced market share.
Communication & Stakeholder Management
World-class written and verbal communication skills. You must be a compelling storyteller, capable of articulating complex digital concepts and strategies with clarity and conviction to a wide range of audiences, including investors, partners, regulators, and employees.
Benefits & Perks Offered
Executive Compensation Package
A highly competitive and compelling compensation package that includes a substantial base salary, a significant performance-based annual bonus, and a meaningful equity stake in the company.
Comprehensive Health & Wellness
Premium, top-tier medical, dental, and vision insurance plans for you and your eligible dependents. Our commitment to your well-being includes a generous wellness stipend for gym memberships, mental health resources, and other wellness activities.
Retirement & Financial Planning
A robust 401(k) retirement savings plan featuring a generous company match to help you secure your financial future. Employees also have access to professional financial planning services.
Generous Time Off
We champion work-life balance with a flexible and unlimited Paid Time Off (PTO) policy, supplemented by company-wide holidays. We trust you to take the time you need to rest and recharge.
Continuous Professional Growth
A dedicated annual budget for executive coaching, industry conferences, certifications, and other professional development opportunities to ensure you remain at the pinnacle of your field.
Modern Work Environment
A beautifully designed, state-of-the-art office located in a prime New York City location, equipped with the latest technology and amenities. We support a hybrid work model that blends in-office collaboration with remote flexibility.
Relocation Support
For exceptional candidates based outside of the New York metropolitan area, a comprehensive and seamless relocation assistance package is available.
How to Apply
JRG Partners is the exclusive executive search firm retained for this critical Chief Digital Officer mandate. To be considered for this confidential opportunity, please submit your resume and a cover letter outlining your qualifications and interest. All applications will be treated with the utmost discretion. We invite you to learn more about our expertise by visiting the JRG Partners’ Technology Officers Practice page.
Our client is an equal opportunity employer and is committed to building a diverse and inclusive workforce. We encourage applications from all qualified individuals, regardless of race, gender, disability, religion, or sexual orientation.