Role Overview for Chief Human Resources Officer with a Global Retailer – Tampa, FL
JRG Partners is proud to lead the exclusive executive search for a visionary and transformative Chief Human Resources Officer (CHRO) on behalf of our client, a premier global retailer headquartered in the vibrant city of Tampa, Florida. This is a career-defining opportunity to join the C-suite of a dynamic, multi-billion-dollar organization and serve as a key strategic partner to the Chief Executive Officer and the executive leadership team. In a world where the retail landscape is constantly evolving, our client understands that their most valuable asset is their people. The CHRO will be the principal architect of the company’s human capital strategy, responsible for shaping a high-performance culture that attracts, retains, and develops the industry’s best talent across a diverse global footprint.
As the CHRO, you will be more than just the head of HR; you will be a business leader, a culture champion, and a trusted advisor. You will be tasked with building and leading a world-class, data-driven HR organization that operates as a true strategic partner to the business. This role requires a leader who can balance long-term strategic planning with pragmatic, hands-on execution. You will oversee all facets of human resources, including talent acquisition, organizational development, compensation and benefits, employee relations, diversity, equity, and inclusion (DEI), and HR technology. Your leadership will directly impact the company’s ability to innovate, scale, and achieve its ambitious growth objectives. If you are a forward-thinking HR executive with a passion for retail and a proven track record of driving organizational excellence on a global scale, we invite you to explore this exceptional opportunity.
Key Responsibilities of Chief Human Resources Officer with a Global Retailer – Tampa, FL
The Chief Human Resources Officer will have a broad and impactful scope of responsibilities, designed to align the people strategy with the overarching business goals. Key duties include:
Strategic HR Leadership & Business Partnership
- Serve as a strategic advisor to the CEO and executive team on all human capital matters.
- Develop and execute a comprehensive, forward-looking HR strategy that supports the company’s long-term vision and operational plans.
- Translate business strategies into actionable HR initiatives that drive performance, engagement, and profitability.
- Utilize data and analytics to provide insights on workforce trends, organizational health, and the ROI of HR programs.
- Act as a key leader in M&A activities, from due diligence through successful integration of teams and cultures.
Talent Management & Acquisition
- Design and implement a global talent acquisition strategy to attract top-tier talent for corporate, retail, and supply chain functions.
- Oversee the entire employee lifecycle, from onboarding to offboarding, ensuring a positive and consistent employee experience.
- Develop and lead robust succession planning processes for critical roles to ensure leadership continuity.
- Implement innovative performance management systems that foster a culture of continuous feedback, coaching, and development.
Organizational Development & Culture
- Act as the primary steward of the company culture, championing the organization’s values and ensuring they are embedded in all people processes.
- Lead change management initiatives to support organizational transformation, new technology adoption, and market shifts.
- Develop and deploy employee engagement and listening strategies (e.g., surveys, focus groups) and translate feedback into meaningful action plans.
- Partner with leaders to improve organizational design and effectiveness, ensuring the company has the right structure and capabilities to succeed.
Total Rewards & Executive Compensation
- Design and administer a competitive and equitable global total rewards strategy, including base pay, incentive plans, and long-term equity programs.
- Oversee the company’s benefits programs, ensuring they are cost-effective, compliant, and aligned with the needs of a diverse workforce.
- Partner with the Board of Directors’ Compensation Committee on all aspects of executive compensation design and governance.
Diversity, Equity, and Inclusion (DEI)
- Champion the company’s DEI strategy, setting clear goals and metrics to foster a more diverse, equitable, and inclusive workplace.
- Partner with business leaders to embed DEI principles into all aspects of the employee lifecycle, including recruitment, development, and promotion.
- Serve as an executive sponsor for Employee Resource Groups (ERGs) and other DEI initiatives.
Employee Relations & Compliance
- Ensure the organization’s compliance with all federal, state, and international labor laws and regulations.
- Oversee the employee relations function, providing guidance on complex issues and ensuring fair and consistent resolutions.
- Develop and maintain scalable HR policies and procedures that reflect globally recognized HR best practices while adapting to local requirements.
Requirements for the Chief Human Resources Officer with a Global Retailer – Tampa, FL
The ideal candidate is a seasoned, strategic, and empathetic leader with a deep understanding of the complexities of a global retail environment. We are seeking an individual with the following qualifications:
Educational Background
A Bachelor’s degree in Human Resources, Business Administration, or a related field is required. An MBA or Master’s degree in a relevant discipline is highly preferred. SHRM-SCP or SPHR certification is a plus.
Executive Experience
A minimum of 15-20 years of progressive HR experience, with at least 7-10 years in a senior HR leadership role (e.g., VP of HR, CHRO) for a large, complex organization.
Industry Expertise
Significant experience within the retail, consumer packaged goods (CPG), or hospitality industries is strongly preferred. Experience in a publicly-traded company is highly desirable.
Global Leadership
Demonstrated success leading HR functions across multiple countries and continents. Must possess a strong understanding of international labor laws and cultural nuances.
Strategic Acumen
Proven ability to think strategically and operate as a true business partner, with a track record of developing HR strategies that have driven tangible business results.
Leadership Competencies
- Exceptional Communication: Superior verbal, written, and presentation skills, with the ability to influence and build credibility at all levels, including the Board of Directors.
Change Leadership
Experience leading organizations through significant change, including digital transformation, restructuring, or rapid growth.
Data-Driven Mindset
Strong analytical skills and experience leveraging HR metrics and people analytics to inform decisions.
High Emotional Intelligence
The ability to build strong relationships based on trust and empathy, and to navigate complex and sensitive situations with sound judgment and discretion.
Unquestionable Integrity
A commitment to the highest ethical standards and a passion for creating a fair and respectful workplace for all employees.
Benefits & Perks Offered
Our client offers a highly competitive and comprehensive executive compensation and benefits package designed to attract and retain a leader of this caliber. The package includes:
Executive Compensation
A competitive base salary, a significant annual performance-based bonus, and a meaningful long-term equity incentive plan.
Comprehensive Health & Wellness
Premier medical, dental, and vision insurance plans for you and your eligible dependents, along with executive wellness programs and resources.
Retirement Savings
A robust 401(k) plan with a generous company match and other potential deferred compensation opportunities.
Work-Life Balance
A generous paid time off (PTO) policy, paid company holidays, and flexible work arrangements.
Relocation Assistance
A comprehensive relocation package is available for the selected candidate and their family to move to the beautiful Tampa Bay area.
Additional Perks
Substantial employee discounts on company products, professional development and coaching opportunities, and other executive-level perquisites.
How to Apply
JRG Partners has been exclusively retained for this critical search. We are seeking a world-class leader to help shape the future of this iconic retail brand. If you are a strategic HR executive who meets the qualifications outlined above and is ready for a challenging and rewarding new chapter, we encourage you to apply.
To be considered for this confidential opportunity, please submit your resume and a cover letter. For more information about our expertise in this area, please visit our Human Resources Executive Search practice area page. We look forward to connecting with you.
Our client is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
