Role Overview for Operating Partner, Services with a Growth Equity Firm – Miami, FL
JRG Partners is proud to partner with a premier, high-growth equity firm renowned for its strategic investments in the technology-enabled services sector. Our client has a distinguished track record of partnering with innovative management teams to build market-leading companies. With a new fund and an expanding portfolio, they are seeking to appoint a highly experienced and results-driven Operating Partner to be based in their vibrant Miami, FL office. This is a pivotal role designed for a senior executive with a deep background in operational leadership and value creation within service-based businesses.
The Operating Partner will serve as a critical link between the firm’s investment professionals and the leadership teams of its portfolio companies. You will not be a consultant; you will be a hands-on leader, a strategic advisor, and a mentor dedicated to accelerating growth and maximizing enterprise value. Your primary mission will be to identify, prioritize, and execute high-impact operational and strategic initiatives across a diverse portfolio of companies.
This role requires a unique blend of strategic foresight, financial acumen, operational expertise, and exceptional interpersonal skills. You will be instrumental in developing and implementing robust growth playbooks, driving best practices, and fostering a culture of continuous improvement and accountability. Success in this position means delivering tangible, measurable improvements in revenue, profitability, and overall operational efficiency, ultimately contributing to superior returns for the firm’s investors.
Key Responsibilities of Operating Partner, Services with a Growth Equity Firm – Miami, FL
Strategic Value Creation Planning
Collaborate closely with deal teams and portfolio company management to develop and execute comprehensive 100-day plans and long-term value creation strategies. This includes defining key strategic priorities, setting aggressive but achievable performance targets, and establishing clear roadmaps for growth.
Operational Excellence and Process Improvement
Conduct deep-dive operational assessments to identify inefficiencies and opportunities for improvement. Lead the implementation of best practices in areas such as service delivery, customer success, sales operations, digital transformation, and back-office functions. Champion methodologies like Lean, Six Sigma, and other continuous improvement frameworks to drive a culture of operational rigor.
Go-to-Market (GTM) Optimization
Work with portfolio companies to refine and scale their sales and marketing engines. This involves optimizing pricing strategies, enhancing sales team effectiveness through training and process improvement, developing robust lead generation funnels, and leveraging digital marketing channels to accelerate customer acquisition.
Leadership Mentorship and Talent Development
Act as a trusted advisor and coach to C-level executives within the portfolio. Assist in building world-class management teams by identifying talent gaps, recruiting key hires, and implementing effective performance management and professional development programs.
Pre-Acquisition Diligence
Partner with the investment team during the due diligence process for new platform and add-on acquisitions. Provide critical operational insights, assess the target company’s operational capabilities and risks, and help build the post-acquisition integration and value creation thesis.
Post-Merger Integration (PMI)
Lead or support the seamless integration of add-on acquisitions. Develop detailed integration plans, manage cross-functional teams, and ensure that synergies are realized on schedule and within budget, while preserving the culture and momentum of the acquired business.
Performance Monitoring and Governance
Establish and monitor key performance indicators (KPIs) across the portfolio. Prepare and present regular performance reviews to the firm’s investment committee and portfolio company boards, providing data-driven insights and actionable recommendations.
Digital and Technology Enablement
Guide portfolio companies in leveraging technology to create a competitive advantage. This includes advising on ERP/CRM systems, data analytics platforms, automation tools, and other digital solutions that can enhance service delivery and improve decision-making. Your role will be to help them implementing best-in-class operational strategies to drive sustainable growth.
Requirements for the Operating Partner, Services with a Growth Equity Firm – Miami, FL
Executive Leadership Experience
A minimum of 15+ years of progressive professional experience, including a significant tenure in a senior P&L leadership role (e.g., CEO, COO, President, General Manager) within a tech-enabled services or B2B/B2C services company.
Private Equity Exposure
Demonstrable experience working within the private equity ecosystem is essential. This could be as an Operating Partner at another firm or as a C-level executive in one or more private equity-backed companies, with a track record of successfully navigating the ownership lifecycle from acquisition to exit.
Proven Track Record of Value Creation
A documented history of driving significant, quantifiable improvements in revenue growth and EBITDA margin. Must be able to provide specific examples of strategic and operational initiatives you have led and the results they produced.
Functional Expertise
Deep expertise across a range of operational functions, including sales and marketing strategy, service operations, financial management, M&A integration, and organizational development.
Strategic and Analytical Mindset
Superior analytical and problem-solving skills. The ability to quickly diagnose complex business issues, structure ambiguous problems, and develop data-driven solutions is paramount.
Exceptional Communication and Influence
World-class communication, presentation, and interpersonal skills. Must possess the executive presence and credibility to influence and build consensus among senior executives, board members, and investment professionals.
Educational Background
An undergraduate degree in business, finance, engineering, or a related field is required. An MBA from a top-tier institution is strongly preferred.
Location and Travel
The ability to be based in the Miami, FL metropolitan area is required. The role will involve significant travel (estimated 40-60%) to portfolio company locations across North America.
Benefits & Perks Offered
Our client offers a highly competitive and compelling compensation package designed to attract and retain top-tier talent. This includes:
Competitive Base Salary and Annual Bonus
A generous cash compensation package commensurate with experience and market standards.
Carried Interest
A significant opportunity for long-term wealth creation through participation in the firm’s carried interest plan.
Comprehensive Health and Wellness
Premium medical, dental, and vision insurance plans for you and your dependents.
Retirement Savings
A robust 401(k) plan with a generous company match.
Professional Development
A dedicated budget for ongoing education, executive coaching, and industry conferences to support your continued growth.
Generous Paid Time Off
A flexible and generous vacation, sick leave, and holiday policy.
Relocation Assistance
A comprehensive relocation package is available for qualified candidates moving to the Miami area.
How to Apply
If you are a visionary operational leader with a passion for building great companies and a proven track record in the private equity space, we encourage you to apply for this exceptional opportunity. To be considered, please submit your resume and a cover letter detailing your relevant experience and specific value creation achievements. Qualified candidates will be contacted by a representative from JRG Partners. For more information on our expertise in this sector, please visit our dedicated Private Equity practice area page. We look forward to reviewing your application.
