Role Overview for VP, Logistics Operations with a Third-Party Logistics (3PL) – Memphis, TN
JRG Partners is proud to conduct an exclusive executive search on behalf of a premier, rapidly growing Third-Party Logistics (3PL) provider. We are seeking a transformative and results-driven Vice President of Logistics Operations to be based in their strategic hub of Memphis, Tennessee. This is a cornerstone executive leadership position, reporting directly to the Chief Operating Officer, designed for a seasoned professional who can architect and execute a world-class operational strategy that drives profitability, client satisfaction, and market leadership.
The VP of Logistics Operations will assume full P&L responsibility and operational oversight for a multi-site network of warehousing, distribution, and fulfillment centers. This individual will be the driving force behind operational excellence, continuous improvement, and the strategic scaling of capabilities to meet the dynamic demands of a diverse client base. The ideal candidate is not just a manager of day-to-day activities but a visionary leader who can anticipate market trends, champion the integration of new technologies, and build a high-performance culture rooted in accountability, safety, and innovation.
You will be tasked with transforming a successful operational framework into a best-in-class model of efficiency and service delivery. This involves leveraging data analytics to inform decisions, implementing rigorous Key Performance Indicators (KPIs), and fostering a LEAN mindset across all levels of the organization.
Your leadership will directly impact the company’s bottom line, its reputation in the marketplace, and its ability to secure and grow partnerships with enterprise-level clients. Situated in the logistical heart of the nation, this role offers a unique opportunity to shape the future of a key player in the supply chain industry, leveraging Memphis’s unparalleled logistics infrastructure to deliver exceptional value. Success in this role requires a blend of strategic acumen, financial prowess, hands-on operational expertise, and the inspirational leadership needed to guide a large and distributed team toward a unified vision of excellence.
Key Responsibilities of VP, Logistics Operations with a Third-Party Logistics (3PL) – Memphis, TN
The Vice President of Logistics Operations will have a broad and impactful scope of responsibilities, encompassing strategic planning, financial oversight, operational execution, and team leadership.
Strategic & Executive Leadership
- Develop and execute a comprehensive, long-term operational strategy that aligns with the company’s overall business objectives, growth targets, and financial goals.
- Serve as a key member of the senior leadership team, providing critical operational insights and contributing to the overall strategic direction of the company.
- Lead network design and capacity planning initiatives to ensure the operational infrastructure can support current and future business growth.
- Champion the evaluation and implementation of new technologies, including automation, robotics, and advanced Warehouse Management Systems (WMS), to drive efficiency and competitive advantage.
- Establish and monitor a robust framework of operational KPIs, metrics, and reporting to track performance against strategic goals and identify areas for improvement.
Operational Excellence & Continuous Improvement
- Direct and oversee all aspects of multi-site operations, including inbound logistics, warehousing, inventory control, order fulfillment, value-added services, and outbound transportation.
- Instill a culture of continuous improvement by deploying LEAN methodologies, Six Sigma principles, and other best practices across all facilities.
- Ensure the highest standards of safety, security, and regulatory compliance (OSHA, DOT, etc.) are maintained throughout the operational network.
- Develop and implement standardized operating procedures (SOPs) to ensure consistency, quality, and efficiency across all client accounts and locations.
- Partner with IT and engineering teams to optimize facility layouts, workflows, and systems configurations for maximum productivity and accuracy.
Financial Management & P&L Ownership
- Assume full P&L responsibility for the entire operations division, managing a significant multi-million dollar budget.
- Lead the annual budgeting and forecasting process for all operational departments, ensuring financial discipline and resource alignment.
- Analyze financial performance, operational costs, and labor productivity to identify opportunities for cost reduction and margin enhancement.
- Develop and approve capital expenditure proposals (CapEx) for new equipment, technology, and facility enhancements, building strong business cases to justify investments.
- Work closely with the sales and solutions design teams to develop competitive pricing and operational models for new business proposals.
Client Relationship Management
- Act as the executive sponsor for key strategic client accounts, fostering strong, collaborative partnerships at a senior level.
- Ensure all Service Level Agreements (SLAs) and contractual obligations are consistently met or exceeded, driving exceptional client satisfaction and retention.
- Lead and participate in Quarterly Business Reviews (QBRs) with major clients, presenting performance data, strategic initiatives, and opportunities for partnership growth.
- Serve as the ultimate escalation point for resolving complex operational or client service issues.
Requirements for the VP, Logistics Operations with a Third-Party Logistics (3PL) – Memphis, TN
We are seeking a candidate with a proven track record of executive leadership and deep expertise within the 3PL industry.
Required Qualifications:
- A Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Engineering, or a related field.
- A minimum of 15 years of progressive experience in logistics and supply chain management, with at least 7 years in a senior leadership role (Director, Senior Director, or VP) specifically within a 3PL environment.
- Demonstrated experience managing full P&L for a multi-site operational division with revenues exceeding $75 million annually.
- Extensive hands-on experience managing complex warehousing, distribution, and e-commerce fulfillment operations.
- Proven success in leading large, diverse teams (200+ employees) across multiple facilities, including salaried managers and hourly associates.
- Expert-level knowledge of modern Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).
- A strong command of financial analysis, budgeting, and operational cost modeling.
- Demonstrable experience in driving large-scale continuous improvement initiatives using LEAN, Six Sigma, or similar methodologies.
- Exceptional communication, negotiation, and presentation skills, with the ability to engage effectively with executive leadership, clients, and front-line employees.
- Willingness and ability to be based in the Memphis, TN metropolitan area.
Preferred Qualifications:
- An MBA or other advanced degree in a relevant field.
- Professional certifications such as CSCP (Certified Supply Chain Professional) or CLTD (Certified in Logistics, Transportation and Distribution) from recognized industry bodies like the Council of Supply Chain Management Professionals (CSCMP).
- Experience with implementing advanced warehouse automation and robotics systems.
- Experience in high-growth environments, including new facility startups and the integration of acquired businesses.
- Deep expertise in specific industry verticals, such as retail, consumer goods, healthcare, or technology.
Benefits & Perks Offered
Our client offers a comprehensive and highly competitive executive compensation and benefits package designed to attract and retain top-tier talent. This includes:
Executive Compensation
A highly competitive base salary commensurate with experience.
Performance Bonus
A significant annual performance-based bonus tied to individual and company performance metrics.
Long-Term Incentives
Meaningful equity or long-term incentive plan (LTIP) participation, providing a stake in the company’s success.
Comprehensive Health Coverage
Premium medical, dental, and vision insurance plans for you and your dependents.
Retirement Savings
A robust 401(k) plan with a generous company matching contribution.
Paid Time Off
A generous paid time off (PTO) policy, including vacation, sick days, and paid company holidays.
Relocation Assistance
A comprehensive relocation package for qualified candidates and their families.
Professional Development
A dedicated budget for executive coaching, industry conferences, and continuing education to support your professional growth.
Additional Perks
Vehicle allowance, life insurance, and disability coverage.
How to Apply
JRG Partners has been exclusively retained for this critical executive search. We are committed to a thorough and confidential recruitment process. If you are a visionary logistics leader with a passion for operational excellence and a track record of delivering transformative results, we encourage you to apply.
Interested and qualified candidates should submit their resume and a cover letter detailing their relevant experience and leadership accomplishments. To be considered, please apply directly through our portal. For more information about our expertise in this area, please visit the JRG Partners’ Supply Chain & Logistics Executive Search practice page.
Our client is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
