Senior Quality Assurance Manager – Consumer Goods – Charlotte, NC

Are you a detail-oriented leader with a strong background in quality assurance for the Consumer Goods industry? We are seeking a Senior Quality Assurance Manager to join a fast-growing consumer goods company in Charlotte, NC. This is an exciting opportunity to lead quality strategies, ensure product excellence, and drive continuous improvement in a dynamic and competitive market. If you have a passion for quality control, process optimization, and team leadership, this role is for you.

Lead Quality Assurance for a Thriving Consumer Goods Company in Charlotte

A leading Consumer Goods company in Charlotte, NC is looking for a Senior Quality Assurance Manager to oversee and enhance their quality systems and processes. The ideal candidate will have extensive experience in quality assurance leadership, a deep understanding of regulatory requirements, and a track record of driving operational excellence. If you’re committed to delivering high-quality products and fostering a culture of continuous improvement, this is your chance to make a significant impact.

Key Responsibilities of the Senior Quality Assurance Manager – Consumer Goods

Quality Strategy & Leadership

Develop and implement a comprehensive quality assurance strategy aligned with company goals and industry best practices.
Lead quality initiatives to ensure products meet customer expectations and regulatory standards.
Establish key performance indicators (KPIs) to monitor and improve product quality, process efficiency, and compliance.

Regulatory Compliance & Risk Management

Ensure full compliance with FDA, USDA, and other industry regulations governing consumer goods.
Develop and maintain quality documentation, including Standard Operating Procedures (SOPs), audit reports, and corrective action plans.
Mitigate risks by conducting regular internal audits and implementing preventive measures.

Product Testing & Quality Control

Oversee product inspections, testing protocols, and quality checks at all production stages.
Implement root cause analysis (RCA) and corrective action processes (CAPA) to address quality issues swiftly and effectively.
Partner with R&D teams to assess new products for quality assurance before market launch.

Continuous Improvement & Process Optimization

Identify areas for improvement in manufacturing, packaging, and supply chain processes to enhance product quality and reduce defects.
Implement Lean Six Sigma methodologies to optimize workflows and eliminate waste.
Foster a culture of quality and innovation by training teams on best practices and emerging quality technologies.

Team Leadership & Cross-Department Collaboration

Lead, mentor, and develop a high-performing quality assurance team.
Collaborate with production, supply chain, and R&D teams to align quality objectives with overall business strategies.
Ensure open communication and teamwork between departments to resolve quality challenges proactively.

Supplier Quality Management

Establish strong relationships with suppliers and conduct supplier audits to ensure raw materials meet quality standards.
Develop and implement supplier quality agreements and performance metrics.

What the Client is Looking for in You

As a Senior Quality Assurance Manager – Consumer Goods, the client is searching for a dynamic and highly skilled professional who can lead quality assurance initiatives, maintain regulatory compliance, and drive continuous improvement in a fast-paced consumer goods environment. This role requires a leader who can balance hands-on problem-solving with strategic vision, ensuring that the company’s products consistently meet the highest standards of safety, quality, and efficiency.

Proven Expertise in Quality Assurance

The ideal candidate will bring extensive experience in quality assurance, quality control, and regulatory compliance within the consumer goods sector. A background in overseeing quality programs for food, beverage, personal care, or household products is highly desirable. You should have a strong grasp of industry best practices and the ability to implement robust quality management systems (QMS) that enhance overall product integrity.

Additionally, experience in auditing, risk assessment, and supplier quality management will be highly valued. The client is looking for someone who can proactively identify and address quality issues before they impact production, ensuring a seamless and efficient manufacturing process.

Key qualities for success in this area include:
✅ Hands-on experience in quality testing, inspection, and validation processes
✅ Proficiency in ISO 9001, HACCP, and other quality management frameworks
✅ Ability to oversee product recalls, non-conformance investigations, and corrective actions
✅ Strong understanding of customer expectations and product specifications

Strong Leadership & Team Development Skills

This role is not just about implementing quality standards—it’s about leading a team to achieve excellence. The client is looking for a proven leader who can build, mentor, and inspire a high-performing quality assurance team. You should be adept at fostering a culture of accountability, collaboration, and continuous learning within the organization.

As a leader, you will:
✔️ Train and develop quality control technicians, inspectors, and analysts
✔️ Encourage a proactive approach to problem-solving and root cause analysis
✔️ Foster cross-departmental collaboration with production, R&D, and compliance teams

Regulatory Knowledge & Compliance

Ensuring compliance with industry regulations and government guidelines is a top priority for this role. The client is looking for someone with in-depth knowledge of regulatory requirements from agencies such as the FDA, USDA, EPA, and OSHA—depending on the product category.

You should be comfortable navigating Good Manufacturing Practices (GMP), Hazard Analysis and Critical Control Points (HACCP), and FSMA regulations, ensuring that all products meet legal, safety, and quality standards.

Your responsibilities in this area will include:
📌 Staying up to date on changing industry regulations and compliance laws
📌 Leading internal and external audits, ensuring full regulatory adherence
📌 Developing and maintaining Standard Operating Procedures (SOPs)
📌 Collaborating with legal and compliance teams to mitigate potential risks

Analytical & Problem-Solving Abilities

One of the key expectations for this role is problem-solving. The client is seeking a critical thinker who can identify quality risks, conduct root cause analysis (RCA), and implement corrective and preventive actions (CAPA).

As a Senior Quality Assurance Manager, you will be expected to:
🔍 Investigate product defects, deviations, and customer complaints
🔍 Perform trend analysis using statistical tools to prevent recurring issues
🔍 Develop data-driven solutions to optimize manufacturing processes
🔍 Lead cross-functional problem-solving initiatives with production and R&D teams

Process Optimization & Continuous Improvement

The client is committed to innovation and operational excellence, so they need a quality leader who can drive continuous improvement initiatives. You should have experience in streamlining workflows, reducing inefficiencies, and enhancing product quality using Lean Six Sigma or other process improvement methodologies.

Your responsibilities in this area will include:
🔹 Implementing Lean Manufacturing principles to improve efficiency
🔹 Reducing waste, rework, and production downtime through optimized processes
🔹 Working with production teams to increase first-pass yield rates
🔹 Enhancing supply chain quality management to ensure raw material integrity

FAQs About the Role – Senior Quality Assurance Manager – Consumer Goods

1. What are the main responsibilities of the Senior Quality Assurance Manager?

As the Senior Quality Assurance Manager, you will oversee quality programs, ensure regulatory compliance, conduct product testing, and drive continuous improvement initiatives. You’ll also lead a quality assurance team and collaborate with various departments to maintain high product standards.

2. What qualifications are required for this position?

The ideal candidate should have:

A Bachelor’s degree in Food Science, Chemistry, or Engineering (a Master’s degree is a plus).
5+ years of experience in quality assurance within the consumer goods industry.
Knowledge of FDA, USDA, GMP, and ISO standards.
Proficiency in Lean Six Sigma methodologies.
Strong leadership and team management skills.

3. What leadership qualities are important for this role?

The client values leaders who are proactive, results-driven, and collaborative. You should have excellent problem-solving skills, effective communication abilities, and a passion for continuous improvement.

4. What challenges can I expect in this role?

Expect to tackle challenges like ensuring regulatory compliance, optimizing quality processes, managing supplier relationships, and fostering a quality-first culture within a fast-paced environment.

5. What impact will this role have on the company’s success?

As the Senior Quality Assurance Manager, you will play a critical role in maintaining product excellence, enhancing customer satisfaction, and supporting the company’s reputation for delivering high-quality consumer goods.

What Remuneration Can You Expect from This Job?

As the Senior Quality Assurance Manager – Consumer Goods in Charlotte, NC, you can expect a competitive compensation package that reflects your expertise, leadership skills, and the critical role you play in ensuring product quality and customer satisfaction. The remuneration for this role typically includes:

1. Base Salary

The base salary for a Senior Quality Assurance Manager in the Consumer Goods industry typically ranges from $100,000 to $140,000 annually. Factors such as company size, product portfolio, and market reach may influence the final salary offer.

2. Performance-Based Bonuses

In addition to your base salary, most companies offer performance-based bonuses tied to quality metrics, operational efficiency, and product compliance goals. These bonuses can range from 10% to 25% of your annual base salary, rewarding you for achieving or surpassing key performance indicators (KPIs).

3. Equity & Stock Options

Depending on the company’s structure, you may be eligible for equity incentives such as stock options or restricted stock units (RSUs). These incentives align your compensation with the company’s growth and long-term success, offering potential financial rewards as the business expands.

Some organizations provide profit-sharing plans or long-term incentive programs that reward sustained contributions to product quality improvements, customer satisfaction, and operational excellence. These plans may offer additional financial bonuses distributed annually or at the end of a multi-year cycle.

5. Comprehensive Benefits Package

As a senior-level professional, you can expect a robust benefits package, which may include:

Health, dental, and vision insurance
401(k) plans with company matching contributions
Paid time off (PTO), including vacation days and holidays
Professional development allowances for certifications, courses, and industry conferences
Employee discounts on company products or services

6. Signing Bonuses & Relocation Assistance

For qualified candidates, companies may offer signing bonuses ranging from $5,000 to $20,000 as an incentive to join the team. If relocation is required, relocation assistance may also be provided to cover moving expenses, temporary housing, and travel costs.

Total Compensation Potential

When factoring in base salary, bonuses, stock options, and other incentives, the total compensation for a Senior Quality Assurance Manager can range from $120,000 to $180,000 annually. Exceptional performers in high-growth companies may see even higher earnings based on results and leadership impact.

This comprehensive package not only reflects the value you bring to the company but also provides growth opportunities and financial rewards for maintaining the highest standards in product quality and customer satisfaction.

How to Apply

If you are a detail-oriented and results-driven quality assurance leader with a strong background in the Consumer Packaged Goods (CPG) industry, we invite you to apply for the Senior Quality Assurance Manager – Consumer Goods role in Charlotte, NC. This is an excellent opportunity to lead quality assurance initiatives, enhance product compliance, and implement strategic quality control measures to ensure superior product standards.

To apply, please submit your resume and a cover letter outlining your experience in quality assurance leadership, regulatory compliance, process optimization, supplier quality management, and continuous improvement strategies. Highlight your ability to drive quality excellence, implement effective QA frameworks, and lead cross-functional teams to enhance product reliability and consumer trust.

This role offers a high-impact career opportunity where you will play a critical role in maintaining best-in-class quality standards, improving operational efficiencies, and ensuring compliance with industry regulations. Apply today to take the next step in your quality assurance leadership career as a Senior Quality Assurance Manager – Consumer Goods in Charlotte, NC!

For more information or to explore similar opportunities, visit our CPG Executive Recruiters Page.

Job Category: Consumer Goods

Job Type: Full Time

Job Location: Charlotte

Senior Quality Assurance Manager – Consumer Goods – Charlotte, NC