Are you an experienced IT leader with a passion for optimizing technology infrastructure and driving operational efficiency? Join a Major Tech Company, headquartered in the bustling tech hub of Seattle, WA, as an IT Operations Manager. We’re seeking a proactive leader to manage and enhance our IT operations, ensuring seamless service delivery and innovation across the organization.
About Our Client:
Our client is a global leader in the tech industry, known for its cutting-edge solutions and commitment to innovation. With a strong focus on growth, technology integration, and customer satisfaction, the company is shaping the future of technology. As they continue to expand their operations, they are looking for a dedicated IT Operations Manager to lead their IT initiatives and ensure top-tier service delivery.
Responsibilities of IT Operations Manager:
As the IT Operations Manager, you will be responsible for:
- IT Infrastructure Management: Overseeing the day-to-day operations of IT infrastructure, ensuring reliability, security, and scalability.
- Service Delivery: Managing IT support services to meet SLAs, ensuring high availability and performance for internal and external users.
- Process Optimization: Identifying areas for improvement in IT processes and implementing innovative solutions to enhance efficiency.
- Team Leadership: Leading and mentoring a team of IT professionals, fostering a culture of collaboration and continuous improvement.
- Vendor Management: Coordinating with external vendors to ensure optimal performance of outsourced IT services and solutions.
- Risk Management: Ensuring data security, business continuity, and disaster recovery strategies are in place and effective.
Qualifications:
To excel in the role of IT Operations Manager, you should have:
- Extensive IT Experience: Proven experience in managing IT operations in a fast-paced environment, ideally within the tech industry.
- Leadership Skills: Strong leadership abilities, with experience leading and developing IT teams.
- Technical Expertise: Deep understanding of IT infrastructure, network management, and cloud solutions.
- Problem-Solving Abilities: Excellent analytical skills to identify issues and implement effective solutions.
- Communication Skills: Strong interpersonal and communication skills to work effectively with cross-functional teams and stakeholders.
- Educational Background: A bachelor’s degree in Information Technology, Computer Science, or a related field; ITIL certification or other relevant credentials are highly desirable.
How to Apply:
If you’re a tech-savvy leader ready to take on a pivotal role as IT Operations Manager, we encourage you to submit your resume and a cover letter detailing your qualifications and vision for the role.
Ready to make an impact in the tech industry? Connect with us through our Expert IT Executive Recruitment services and explore more opportunities to drive innovation and success in your next role.
