Quality Assurance Manager – Consumer Goods – Charlotte, NC

Are you passionate about ensuring the highest standards of product quality in the Consumer Goods industry? We are seeking a Quality Assurance Manager to oversee quality control and continuous improvement processes at a leading Consumer Goods company in Charlotte, NC. This is an exciting opportunity for an experienced professional to make a significant impact on product quality, customer satisfaction, and regulatory compliance. If you are a strategic thinker with strong leadership skills and a dedication to maintaining the best product standards, this role is for you.

Lead Quality Assurance in a Dynamic Consumer Goods Environment

Join a rapidly growing Consumer Goods company in Charlotte, NC, as the Quality Assurance Manager. In this pivotal role, you will be responsible for managing all aspects of quality assurance, ensuring that products meet the highest standards and regulatory requirements. The ideal candidate will have experience in quality management systems, process improvement, and leading cross-functional teams to achieve operational excellence. If you’re ready to take on the challenge of maintaining product quality in a competitive and fast-paced environment, apply today to be part of a forward-thinking organization.

Key Responsibilities of the Quality Assurance Manager – Consumer Goods

Strategic Quality Oversight: Lead the development and implementation of quality management systems (QMS) and ensure they align with industry standards and regulatory requirements. Identify areas for process improvement, establish clear quality benchmarks, and drive innovation to elevate product standards.

Operational Efficiency & Process Improvement: Oversee daily quality assurance activities, ensuring streamlined processes across production, testing, and distribution. Continuously monitor and optimize workflows to improve productivity, minimize defects, and maintain high standards of product quality.

Compliance & Regulatory Management: Ensure the company adheres to all relevant regulatory standards, including FDA, ISO, and other industry-specific regulations. Stay updated on regulatory changes and guide the team to maintain full compliance, mitigating risks related to legal and safety concerns.

Customer Satisfaction & Product Reliability: Monitor customer feedback and conduct regular audits to assess product quality and reliability. Utilize insights to drive product improvements, enhance customer satisfaction, and ensure that the final product consistently meets or exceeds consumer expectations.

Team Leadership & Development: Build and lead a high-performing quality assurance team, fostering a culture of continuous improvement. Provide training, development opportunities, and performance feedback to ensure team members are well-equipped to uphold quality standards.

Cross-Departmental Collaboration: Work closely with production, R&D, supply chain, and customer service teams to ensure quality is integrated throughout the product lifecycle. Facilitate effective communication between departments to resolve quality-related issues and implement corrective actions.

Root Cause Analysis & Problem Resolution: Lead root cause analysis (RCA) initiatives to identify the source of quality issues and implement corrective and preventive actions. Use data-driven approaches to address recurring problems and prevent future defects.

Supplier & Vendor Management: Manage relationships with suppliers and vendors to ensure the quality of raw materials and components. Conduct supplier audits and collaborate to resolve quality issues, ensuring consistency in product quality from sourcing to final delivery.

Continuous Improvement & Innovation: Drive initiatives focused on continuous improvement through methodologies such as Six Sigma or Lean. Promote a culture of innovation, encouraging new ideas for enhancing product quality and efficiency while maintaining cost-effectiveness.

Reporting & Documentation: Maintain comprehensive documentation of quality assurance processes, audits, and corrective actions. Provide regular reports to senior management on quality metrics, improvement initiatives, and compliance status.

What the Client is Looking for in You

As the Quality Assurance Manager for a leading Consumer Goods company in Charlotte, NC, the client is seeking an experienced professional who possesses a deep understanding of quality management, a keen eye for detail, and a passion for driving operational excellence. You will be tasked with ensuring the highest quality standards while maintaining a customer-first mindset. The ideal candidate will be a proactive leader, capable of managing teams, collaborating across departments, and influencing quality initiatives at every stage of production.

Proven Expertise in Quality Assurance and Consumer Goods

The client is looking for a Quality Assurance Manager with extensive experience in quality control, testing, and regulatory compliance within the Consumer Goods industry. Your background should demonstrate a strong ability to manage quality assurance processes, implement robust testing procedures, and ensure that all products meet both industry standards and consumer expectations. Experience in overseeing large-scale production environments and managing supplier quality is highly valued.

Strong Analytical Skills and Problem-Solving Abilities

As the Quality Assurance Manager, you must be able to identify quality issues quickly and effectively. The client is seeking someone with exceptional problem-solving skills who can conduct root cause analysis and implement corrective actions. Your ability to use data-driven insights to continually improve product quality and manufacturing processes will be key to your success in this role.

Leadership and Team Management Skills

The client values a leader who can effectively manage and inspire a diverse quality assurance team. You should have experience building, training, and leading high-performing teams, while ensuring that all members are aligned with the company’s quality objectives. The ideal candidate will also be able to foster a culture of collaboration and accountability, driving a team-focused approach to achieving quality goals.

Commitment to Regulatory Compliance and Industry Standards

The Quality Assurance Manager must be well-versed in the regulatory landscape for Consumer Goods, with an understanding of the specific standards and certifications required by industry bodies. You should demonstrate a commitment to maintaining full compliance with all relevant regulations and quality standards, ensuring that the company consistently delivers safe and reliable products to its customers.

Proven Experience with Continuous Improvement Initiatives

The client is looking for a Quality Assurance Manager who is passionate about driving continuous improvement. You should have experience implementing initiatives such as Lean or Six Sigma methodologies to optimize quality processes and improve operational efficiency. Your ability to innovate and challenge existing practices will help the company maintain a competitive edge in the marketplace.

Strong Communication and Cross-Functional Collaboration Skills

The ideal candidate will have excellent communication skills and be able to work collaboratively across departments such as production, R&D, and supply chain management. Your ability to clearly convey quality expectations, mentor teams, and engage stakeholders will ensure that quality initiatives are successfully integrated throughout the entire product lifecycle.

Consumer-Centric Approach to Quality

The client is looking for someone who understands the importance of product quality in driving consumer satisfaction and brand loyalty. You should have a customer-first mindset, using consumer feedback and market insights to continuously refine quality practices and enhance product offerings. Your focus will be on delivering products that exceed consumer expectations, ensuring that the brand remains a trusted leader in the industry.

FAQs About the Role – Quality Assurance Manager – Consumer Goods

What are the key responsibilities of the Quality Assurance Manager in this role?

As the Quality Assurance Manager, you will oversee the development and implementation of quality control systems and ensure that all products meet the required industry standards and consumer expectations. You will manage quality audits, identify process improvements, collaborate with production and R&D teams, and ensure compliance with all regulatory requirements. Additionally, you will lead a team of quality assurance professionals, drive continuous improvement initiatives, and report on quality metrics to senior management.

What qualifications and experience are required for this position?

The ideal candidate should have a strong background in Quality Assurance within the Consumer Goods industry. Extensive experience in quality control, regulatory compliance, and process improvement is essential. A degree in a relevant field (such as Quality Management, Engineering, or a similar discipline) is required, along with certification in quality management systems (such as Six Sigma or ISO). Previous experience leading teams and managing quality assurance processes in a fast-paced production environment is highly valued.

What leadership qualities are essential for this role?

The client seeks a leader who can effectively manage and inspire a quality assurance team. Strong problem-solving skills, attention to detail, and the ability to make data-driven decisions are key. You should also possess excellent communication skills to collaborate across departments, foster a culture of continuous improvement, and drive quality excellence. A customer-first mindset and the ability to lead by example will ensure high standards are met throughout the product lifecycle.

What challenges can I expect in this role?

As a Quality Assurance Manager, you will face challenges such as managing quality across complex production processes, ensuring compliance with ever-changing industry regulations, and resolving issues related to product defects or inconsistencies. You may also encounter pressures to reduce costs while maintaining high quality standards. Balancing customer expectations, maintaining operational efficiency, and driving continuous improvement initiatives will be key challenges.

What is the expected impact of the Quality Assurance Manager on the company’s growth?

The Quality Assurance Manager is expected to have a direct impact on the company’s success by ensuring consistent product quality and regulatory compliance, which in turn drives customer satisfaction and brand loyalty. Your leadership in continuous improvement and operational efficiency will help reduce defects, minimize waste, and improve product reliability—ultimately contributing to the company’s competitive advantage and long-term growth.

What is the company’s culture and work environment like?

The company fosters a collaborative, innovative, and quality-driven culture. They value professionals who are committed to excellence, continuous learning, and improving processes. The work environment is fast-paced, and the team is dedicated to delivering high-quality products to consumers. You will have the opportunity to contribute to a culture of accountability, efficiency, and teamwork while advancing the company’s quality assurance objectives.

What Remuneration Can You Expect from This Job?

As the Quality Assurance Manager in Charlotte, NC, working for a leading Consumer Goods company, you can expect a highly competitive and comprehensive compensation package. The remuneration for this role is designed to attract experienced professionals with a strong track record in quality assurance and consumer goods. The compensation typically includes the following components:

Base Salary

The base salary for a Quality Assurance Manager in the Consumer Goods sector varies based on company size, industry, and individual experience. For this role, the annual base salary can range from $85,000 to $120,000, depending on your experience and the scope of the role within the company. Larger companies or those with more complex operations may offer higher base salaries.

Performance-Based Bonuses

In addition to the base salary, the position typically includes annual performance-based bonuses. These bonuses are tied to key performance indicators (KPIs) such as product quality, operational efficiency, cost reduction, and overall team performance. Performance bonuses can range from 10% to 25% of the base salary, depending on individual and company achievements.

Equity & Stock Options

Some companies offer equity-based incentives, such as stock options or performance shares, as part of the compensation package. These incentives align your personal success with the company’s long-term growth, offering potential financial rewards over time. The availability and value of equity compensation will depend on the company’s structure and growth trajectory.

Profit-Sharing & Long-Term Incentive Plans (LTIPs)

Certain companies may offer profit-sharing or LTIPs as part of their compensation strategy. These programs reward consistent performance and align the interests of the Quality Assurance Manager with long-term company goals. These incentives are designed to ensure that leadership is focused on sustainable success and growth, offering financial rewards based on company performance.

Executive Benefits & Perks

In addition to salary and bonuses, you will likely receive a range of executive benefits, which may include:

Health, dental, and vision insurance
401(k) or pension plans with company contributions
Paid time off (PTO) and holidays
Wellness programs and health reimbursements
Travel or relocation allowances (if applicable)
Employee discounts on products

Signing Bonuses & Relocation Assistance

For top candidates, the company may offer signing bonuses or relocation packages to facilitate the transition into the role. These one-time incentives are typically offered based on the candidate’s experience and the level of the position, with signing bonuses ranging from $5,000 to $15,000 and relocation packages covering moving expenses or housing support.

Total Compensation Potential

When considering the base salary, performance bonuses, equity incentives, and benefits, the total compensation for the Quality Assurance Manager can range from $100,000 to $150,000 annually, with the potential for higher earnings depending on company performance, leadership achievements, and the success of ongoing quality assurance initiatives.

How to Apply

If you are a results-oriented and experienced leader in the Consumer Goods industry, we invite you to apply for the Quality Assurance Manager position in Charlotte, NC. This is a prime opportunity to drive quality excellence, streamline operations, and contribute to the growth of a leading Consumer Goods company.

To apply, please submit the following:

Resume: Highlight your professional experience in quality assurance, consumer goods, and any relevant certifications or achievements.
Cover Letter: Share how your leadership, problem-solving, and strategic skills have driven quality improvements and operational efficiency in your previous roles. Focus on your expertise in ensuring product consistency, implementing quality control processes, and managing cross-functional teams.
Examples of Past Success: If applicable, include any specific accomplishments related to quality assurance, product improvement, or cost-saving initiatives.

This is a significant career opportunity where you can contribute to shaping the company’s future by ensuring the highest quality standards and operational efficiency. Apply now to take the next step in your career as a Quality Assurance Manager in Charlotte, NC!

For more information or to explore similar opportunities, please visit our Quality Assurance Careers Page.

Job Category: Consumer Goods

Job Type: Full Time

Job Location: Charlotte

Quality Assurance Manager – Consumer Goods – Charlotte, NC