Are you an experienced e-commerce operations expert with a talent for optimizing online retail processes? Join our esteemed client, a leading Retail Company based in the heart of New York, NY, as an E-commerce Operations Planning Manager. We are seeking a strategic leader to drive operational efficiency, streamline e-commerce workflows, and enhance customer satisfaction.
About Our Client:
Our client is a top player in the retail industry, renowned for their innovative approach to online shopping and commitment to delivering an exceptional customer experience. With a rapidly growing e-commerce presence, they are focused on leveraging cutting-edge technology to revolutionize retail operations. As they expand, they are looking for an E-commerce Operations Planning Manager to oversee their online retail operations and ensure smooth, efficient processes.
Responsibilities of the E-commerce Operations Planning Manager:
As the E-commerce Operations Planning Manager, you will be responsible for:
- Operational Strategy: Developing and implementing strategies to optimize e-commerce operations, ensuring timely and accurate order fulfillment.
- Inventory Management: Coordinating inventory planning and control to align with sales forecasts and minimize stockouts or overstocking.
- Logistics Coordination: Overseeing logistics operations, including shipping, warehousing, and distribution to ensure seamless product delivery.
- Process Improvement: Identifying areas for improvement in the e-commerce operations workflow, driving process automation and efficiency.
- Cross-functional Collaboration: Working closely with the marketing, IT, and customer service teams to ensure integrated and aligned e-commerce activities.
- Customer Satisfaction: Monitoring key performance metrics to ensure high levels of customer satisfaction and continuous operational improvement.
Qualifications:
To excel as the E-commerce Operations Planning Manager, you should possess:
- E-commerce Expertise: Extensive experience in e-commerce operations, preferably within the retail sector.
- Analytical Skills: Strong analytical and forecasting abilities to optimize inventory levels and predict demand accurately.
- Leadership: Excellent leadership and communication skills with a proven ability to manage cross-functional teams.
- Process Optimization: A track record of improving e-commerce workflows and implementing automation tools to enhance efficiency.
- Educational Background: A bachelor’s degree in Supply Chain Management, Operations Management, or a related field is required.
How to Apply:
If you’re a results-oriented professional with a passion for optimizing e-commerce operations, we encourage you to submit your resume and cover letter outlining your experience and vision for the role. Join this leading company and help shape the future of online retail!
Looking for more exciting opportunities in retail leadership? Visit our Expert Retail Executive Recruitment page and discover top roles designed to advance your career.
