Executive Search Success Story: Building an Industrial AI and Reliability Leadership Team to Optimize Continuous Process Operations at a Specialty Materials Manufacturer
How JRG Partners executed a confidential, multi-role North American executive search strategy that equipped a specialty materials manufacturer running energy-intensive continuous processes with the digital, process AI, reliability, industrial IoT, and change leadership required to deploy advanced process control and predictive maintenance across twelve plants, cutting energy intensity, raising yield, and avoiding unplanned outages.
Engagement Snapshot
| Client | Confidential — specialty materials manufacturer with $3.4B in annual revenue operating twelve continuous process plants producing engineered glass, ceramics, and advanced materials (name withheld at client’s request) |
| Industry | Smart Factory & Industrial AI — Continuous Process Manufacturing — encompassing advanced process control and process AI, predictive maintenance and asset reliability, industrial IoT and plant connectivity, digital operations governance, and workforce change management |
| Geography | North America — wide-scale candidate mapping across process manufacturers, chemicals and materials companies, industrial software providers, and reliability engineering organizations |
| Engagement | Confidential retained search — multi-role industrial AI and reliability leadership build under a board-approved operational technology program |
| Roles Searched | Chief Digital & Technology Officer, Vice President of Process AI & Advanced Process Control, Vice President of Asset Reliability & Predictive Maintenance, Vice President of Industrial IoT & Plant Connectivity, Vice President of Digital Change & Workforce Enablement |
| Talent Assessed | 420+ process manufacturing, industrial AI, and reliability executives evaluated across the industry |
| Timeline | Chief Digital & Technology Officer placed within 60 days; complete leadership team seated within eight months |
The Challenge
A specialty materials manufacturer faced rising energy costs, yield variability between plants running the same processes, and a series of unplanned furnace and kiln outages that each cost millions. Its plants generated vast process data that was not used beyond control rooms, advanced process control existed at two plants only, maintenance remained calendar-based, operators and engineers near retirement held undocumented process knowledge, and a prior digital initiative run by corporate IT had stalled for lack of process expertise. Executive leadership identified several critical vulnerabilities threatening the business:
- Energy intensity and yield variability between plants running identical processes
- Unplanned furnace and kiln outages costing millions per event
- Process data unused beyond control rooms with advanced process control at two plants only
- Calendar-based maintenance with no predictive capability on critical assets
- Retiring operators and engineers holding undocumented process knowledge
- A stalled IT-led digital initiative lacking process and operations credibility
Recognizing that the opportunity required leadership combining process expertise with industrial AI, the Chief Executive Officer and board engaged JRG Partners to recruit a Chief Digital & Technology Officer, Vice President of Process AI & Advanced Process Control, Vice President of Asset Reliability & Predictive Maintenance, Vice President of Industrial IoT & Plant Connectivity, and Vice President of Digital Change & Workforce Enablement. The company required an executive search partner with deep industrial AI expertise and access to leaders who had delivered results in continuous process environments.
Why They Chose JRG Partners
Smart Factory & Industrial AI Focus
JRG Partners maintains a dedicated practice serving manufacturers deploying industrial AI and digital operations programs, with a clear understanding of continuous process environments, advanced process control, asset reliability, and the leadership profiles that bridge process engineering and data science.
Process Industry Experience
Our firm has extensive experience recruiting digital and reliability executives for chemicals, materials, metals, and other process manufacturers, with a clear understanding of furnace, kiln, and continuous asset economics.
Multi-Role Execution
Our team specializes in running coordinated digital, process AI, reliability, IoT, and change searches in parallel, ensuring leaders are selected as a complementary unit aligned to a single operational technology program.
Our Executive Search Strategy
Phase 1 — Program Alignment
Our consultants partnered directly with the Chief Executive Officer, chief operating officer, and board to review energy and yield data, outage history, process control maturity, data infrastructure, workforce demographics, and the stalled initiative, defining five executive profiles aligned with an operations-led program.
Phase 2 — Talent Identification & Mapping
Our research team performed an extensive talent mapping initiative targeting digital, process AI, reliability, IoT, and change executives at process manufacturers, chemicals and materials companies, industrial software providers, and reliability organizations who had led documented process optimization and predictive maintenance programs. Over 420 executives were systematically assessed across these sectors.
Phase 3 — Candidate Engagement
Priority during outreach was given to leaders with a documented history of deploying advanced process control and process AI across multiple plants, building predictive maintenance programs on critical continuous assets, connecting plants through industrial IoT platforms, capturing expert process knowledge, and driving adoption among operators and engineers. Only candidates meeting these strict performance baselines advanced.
Phase 4 — Selection Process
Finalists presented operational technology program plans to the Chief Executive Officer and board, completed structured leadership assessments, and underwent reference verification focused on quantified energy, yield, and reliability outcomes.
Results Delivered
JRG Partners successfully completed the multi-role mandate, seating a complete industrial AI and reliability leadership team within eight months.
- Chief Digital & Technology Officer Placed First: A former operations technology leader from a global chemicals company joined within 60 days and relaunched the program under operations with a plant-by-plant value roadmap.
- Process AI Deployed: A Vice President of Process AI & Advanced Process Control extended advanced process control and machine learning optimization to all twelve plants, reducing energy intensity by 11% and raising yield by 3.5 points.
- Outages Avoided: A Vice President of Asset Reliability & Predictive Maintenance deployed condition monitoring and predictive models on furnaces, kilns, and critical rotating equipment, with no unplanned major outages in the following two years.
- Plants Connected: A Vice President of Industrial IoT & Plant Connectivity delivered a secure plant-wide data platform with common process data models across all sites within fourteen months.
- Knowledge Captured: A Vice President of Digital Change & Workforce Enablement built digital operator guidance and knowledge capture programs that preserved expertise ahead of 200 retirements and achieved adoption above 90%.
- Value Delivered: The program delivered $95M in annualized energy, yield, and reliability savings within two years.
Key Outcomes
- 420+ process manufacturing, industrial AI, and reliability executive profiles mapped across North America.
- Successfully placed a synchronized leadership tier spanning digital and technology, process AI, reliability, industrial IoT, and change within eight months.
- Reduced energy intensity by 11% and raised yield by 3.5 points across twelve plants.
- Eliminated unplanned major outages for two consecutive years.
- Connected all plants on a common secure data platform within fourteen months.
- Delivered $95M in annualized savings.
Planning a Confidential Industrial AI or Reliability Leadership Search for a Process Manufacturer?
JRG Partners recruits digital and technology, process AI, asset reliability, industrial IoT, and change leadership for process, materials, chemicals, and industrial manufacturers across North America — discreetly, with speed, and with deep expertise.
Connect with our smart factory & industrial AI search experts today to discuss your mandate.
Connect With Our Smart Factory & Industrial AI Search Experts
