Radiological Equipment Field Service Engineer – Nashville, TN
Are you an expert in the maintenance and repair of radiological equipment, looking for an exciting opportunity to apply your skills in a dynamic field service environment? We are seeking a Radiological Equipment Field Service Engineer to join our team in Nashville, TN. In this role, you will be responsible for ensuring the proper functioning of state-of-the-art radiological equipment, providing expert service, and supporting healthcare professionals to deliver exceptional patient care. If you are a problem-solver with technical expertise in radiological systems, this is the perfect role for you.
Join a Leading Healthcare Technology Provider in Nashville
A well-established healthcare technology provider in Nashville, TN, is looking for a skilled Radiological Equipment Field Service Engineer to support its growing operations. The ideal candidate will have a solid background in the maintenance and repair of radiological equipment, including X-ray, CT, MRI, and ultrasound systems. If you have a passion for healthcare innovation and enjoy working in a fast-paced, client-focused environment, this is your opportunity to make a meaningful difference in the healthcare industry.
Key Responsibilities of the Radiological Equipment Field Service Engineer – Nashville, TN
Equipment Installation & Maintenance: Perform the installation, preventive maintenance, and repairs on radiological equipment, including X-ray, CT, MRI, and ultrasound systems. Ensure that all equipment is functioning efficiently and in compliance with healthcare standards.
Troubleshooting & Diagnostics: Use diagnostic tools and techniques to identify and resolve issues with radiological systems. Provide timely and accurate solutions to minimize equipment downtime and ensure seamless operations in medical facilities.
Customer Support & Training: Provide on-site technical support and training to healthcare professionals on the proper use and care of radiological equipment. Respond promptly to service requests and ensure customer satisfaction by offering exceptional service and support.
Quality Assurance & Compliance: Ensure that all radiological equipment meets regulatory and safety standards. Maintain detailed records of service activities, repairs, and upgrades in compliance with healthcare regulations and company policies.
System Upgrades & Modifications: Work with the engineering team to implement system upgrades and modifications as needed. Keep up-to-date with the latest technology and equipment to recommend improvements to customers.
Inventory & Parts Management: Manage and maintain an inventory of parts and tools for repair and maintenance services. Ensure that necessary spare parts are readily available to minimize downtime and enhance operational efficiency.
Collaboration with Technical Teams: Coordinate with internal technical support teams to resolve complex issues and improve service processes. Share knowledge and expertise to help enhance service quality and team performance.
Emergency Response & Support: Be on call for emergency repair services, ensuring that critical equipment is restored to full functionality in a timely manner to support healthcare providers and patient care.
What the Client is Looking for in You – Radiological Equipment Field Service Engineer – Nashville, TN
As the Radiological Equipment Field Service Engineer in Nashville, TN, the client seeks a skilled, detail-oriented professional with expertise in maintaining and repairing radiological equipment. You should possess strong technical knowledge, problem-solving abilities, and a passion for ensuring the highest quality of service to healthcare professionals and patients.
Proven Technical Expertise in Radiological Equipment
The client is looking for an individual with hands-on experience in servicing radiological equipment, including X-ray, CT, MRI, and ultrasound systems. A strong background in troubleshooting, diagnostics, and repair is essential. You should be proficient in utilizing diagnostic tools and techniques to ensure equipment performs at its best, minimizing downtime and maximizing efficiency.
Customer-Focused Service Excellence
The ideal candidate will have a customer-first mindset and a commitment to delivering outstanding service. You should be comfortable interacting with healthcare professionals and providing training on equipment usage. Excellent communication skills and a strong ability to solve complex technical issues quickly and effectively are key to this role.
Strong Problem-Solving and Diagnostic Skills
The client values a technician who is capable of identifying issues quickly, diagnosing problems accurately, and providing timely solutions. You should be proactive in resolving potential equipment failures and minimizing disruptions to healthcare services.
Team Player with Strong Collaboration Skills
Collaboration with internal teams and healthcare staff is crucial. The client is looking for someone who works well with cross-functional teams, including engineers and technical support, to ensure optimal service delivery. You should also be able to share knowledge and best practices with colleagues to enhance team performance.
Attention to Detail and Compliance with Standards
The client requires an engineer who is detail-oriented and dedicated to ensuring compliance with industry regulations and safety standards. You should maintain accurate service records, follow safety protocols, and ensure that all repairs and maintenance meet the highest quality standards.
Adaptability and Willingness to Learn
Given the constantly evolving nature of radiological technology, the ideal candidate should demonstrate a willingness to continuously learn and stay updated with the latest advancements in radiological equipment. You should be adaptable to changing technologies and committed to ongoing professional development.
Ability to Work Independently and Efficiently
As a field service engineer, you will be required to work independently, manage your schedule, and prioritize service calls effectively. The client is looking for someone who is self-motivated, dependable, and capable of managing time efficiently while ensuring excellent service quality.
Commitment to Safety and Quality
The client values professionals who prioritize safety, patient care, and operational excellence. You should have a strong focus on maintaining the integrity of healthcare services through high-quality, safe, and reliable equipment maintenance and repair practices.
FAQs About the Role – Radiological Equipment Field Service Engineer – Nashville, TN
What are the key responsibilities of the Radiological Equipment Field Service Engineer in this role?
As a Radiological Equipment Field Service Engineer, you will be responsible for the installation, maintenance, and repair of radiological equipment such as X-ray, CT, MRI, and ultrasound systems. Your key duties will include diagnosing and troubleshooting technical issues, providing customer support and training, ensuring compliance with safety and regulatory standards, and managing inventory and parts for repairs. You will also collaborate with technical teams to implement upgrades and modifications to the equipment.
What qualifications and experience are required for this position?
The ideal candidate should have hands-on experience in servicing radiological equipment, including expertise in diagnostic tools and troubleshooting techniques. A background in electrical engineering, biomedical equipment technology, or a related field is highly preferred. Previous experience working with X-ray, CT, MRI, and ultrasound systems is essential. Certification in radiological equipment maintenance and repair (e.g., CBET or similar) is a plus, along with strong communication skills for customer interaction.
What skills and qualities are essential for success in this role?
Successful candidates should possess strong technical skills, including expertise in diagnosing and repairing radiological equipment. A customer-first mindset is crucial, as the role involves direct interaction with healthcare professionals. The ability to work independently, manage time efficiently, and communicate effectively are essential qualities. Attention to detail and a commitment to safety and regulatory compliance are also critical for this role.
What challenges can I expect in this role?
As a Field Service Engineer, you will face challenges related to the complexity of radiological systems, urgent service requests, and maintaining equipment uptime in critical healthcare environments. You may also encounter situations that require quick thinking and problem-solving to minimize downtime. Additionally, keeping up with new technology advancements and staying compliant with regulatory requirements will be ongoing challenges in this role.
What is the expected impact of this role on the company and healthcare facilities?
Your role as a Radiological Equipment Field Service Engineer is vital in ensuring that healthcare providers have access to fully functional, safe, and reliable radiological equipment. Your ability to maintain and repair equipment efficiently will directly contribute to the smooth operation of medical facilities, improving patient care and reducing equipment downtime. This, in turn, enhances the company’s reputation for excellent service and customer support.
What is the company’s culture and work environment like?
The company fosters a dynamic and collaborative work environment where employees are encouraged to develop their technical expertise and contribute to improving healthcare services. The culture is customer-centric, focusing on providing exceptional service to healthcare providers. You will work alongside a supportive team and have opportunities for continuous learning and professional development in the field of radiological equipment service.
What Remuneration Can You Expect from This Job?
As a Radiological Equipment Field Service Engineer in Nashville, TN, you can expect a competitive compensation package tailored to reflect your expertise and experience in the field. The remuneration for this role typically includes:
Base Salary
The base salary for a Radiological Equipment Field Service Engineer can vary based on experience, technical expertise, and geographic location. In Nashville, TN, the annual base salary for this position typically ranges from $60,000 to $90,000, with higher earnings possible for those with advanced skills or certifications.
Performance-Based Bonuses
In addition to the base salary, you may be eligible for performance-based bonuses. These bonuses are often tied to key performance metrics such as customer satisfaction, successful repairs, and equipment uptime. Performance bonuses can range from 5% to 20% of the base salary, depending on individual and company performance.
Overtime Pay
Field Service Engineers often have the opportunity to earn overtime pay when working beyond standard business hours or responding to emergency service calls. Overtime pay is typically calculated at 1.5 times the regular hourly rate, which can significantly increase overall earnings.
Health & Wellness Benefits
You will receive comprehensive benefits, including health, dental, and vision insurance. These benefits are designed to ensure your well-being and that of your family, providing essential coverage for healthcare needs. Additionally, wellness programs may be available to help maintain a healthy work-life balance.
Retirement Benefits
The company typically offers a 401(k) plan with company contributions to help you save for retirement. Some companies may also provide pension plans or other financial planning services to secure your future.
Travel & Expense Reimbursement
As a field service engineer, your role will require travel to customer sites. The company will reimburse you for travel expenses, including mileage, lodging, meals, and any other necessary business-related costs incurred while on the job. A company vehicle or transportation allowance may also be provided for work-related travel.
Signing Bonuses & Relocation Assistance
For highly qualified candidates, the company may offer signing bonuses or relocation assistance to facilitate your transition into the role. These one-time incentives can vary based on experience and relocation needs.
Total Compensation Potential
When considering the base salary, performance bonuses, overtime pay, and benefits, the total annual compensation for a Radiological Equipment Field Service Engineer in Nashville can range from $70,000 to $110,000, with the potential for higher earnings based on experience and performance.
How to Apply
If you are an experienced and motivated professional with expertise in radiological equipment and field service engineering, we encourage you to apply for the Radiological Equipment Field Service Engineer position in Nashville, TN. This is an excellent opportunity to join a leading organization and play a key role in ensuring the smooth operation and service of critical radiological equipment.
To apply, please submit your updated resume along with a cover letter outlining your experience in field service engineering, technical expertise with radiological equipment, and your ability to troubleshoot and maintain complex systems. Be sure to highlight your customer service skills, ability to work independently, and any relevant certifications or training in the field of radiology.
This role offers an exciting career path where you can further develop your skills and contribute to the continued success of the company. Apply today to take the next step in your career as a Radiological Equipment Field Service Engineer in Nashville, TN!
For more information or to explore similar job opportunities, visit our Field Service Engineer Careers Page.
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