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# Director of Facilities (Resort)


Role Overview for Director of Facilities (Resort)
JRG Partners is seeking an accomplished and visionary Director of Facilities (Resort) to lead all aspects of facilities management for a prestigious luxury resort located in the vibrant heart of Miami, FL. This pivotal role demands a seasoned professional with a deep understanding of high-end hospitality operations, a meticulous eye for detail, and an unwavering commitment to delivering an impeccable guest experience. As the Director of Facilities, you will be the strategic leader responsible for the comprehensive oversight, maintenance, and continuous enhancement of all physical assets across our expansive resort property.
This includes, but is not limited to, guest accommodations, public areas, dining venues, recreational facilities (pools, spas, fitness centers), landscaping, utility systems, and back-of-house operations. Your leadership will ensure that all infrastructure operates flawlessly, safely, and efficiently, reflecting the resort’s five-star standards.
The ideal candidate will possess a blend of technical expertise, exceptional leadership capabilities, and a proactive approach to problem-solving. You will be instrumental in developing and implementing preventative maintenance programs, managing capital projects, optimizing energy consumption, and fostering a culture of excellence within your team. This role is not merely about maintenance; it is about preserving and enhancing the luxurious ambiance and operational integrity that defines our resort.
You will be expected to anticipate challenges, innovate solutions, and continually seek opportunities for improvement, directly contributing to guest satisfaction and the resort’s long-term success. If you are a dynamic leader with a passion for luxury hospitality and a proven track record in sophisticated facilities management, we invite you to explore this exceptional opportunity to shape the future of a world-class destination.
Key Responsibilities of Director of Facilities (Resort)
Strategic Planning & Leadership
Develop and execute comprehensive short-term and long-term facilities strategies aligned with the resort’s strategic goals and brand standards. Lead, mentor, and develop a high-performing facilities team, fostering a collaborative and results-driven environment.
Maintenance & Operations Management
Oversee all aspects of property maintenance, including but not limited to HVAC systems, electrical, plumbing, carpentry, painting, landscaping, and kitchen equipment. Implement robust preventative maintenance programs to minimize downtime, extend asset lifespan, and ensure operational efficiency across all resort areas.
Budgeting & Financial Oversight
Prepare, manage, and monitor the annual operating and capital expenditure budgets for the Facilities department. Identify cost-saving opportunities without compromising quality or guest experience. Ensure all financial activities comply with company policies and regulatory requirements.
Project Management
Direct and supervise all renovation, construction, and special projects from conception to completion. This includes planning, scheduling, budgeting, contractor selection, and quality control, ensuring projects are delivered on time and within budget, with minimal disruption to resort operations.
Team Leadership & Development
Recruit, train, schedule, supervise, and evaluate facilities personnel. Conduct regular performance reviews, provide ongoing coaching, and implement professional development plans to enhance team skills and capabilities. Promote a safe and positive working environment.
Safety, Security & Compliance
Ensure strict adherence to all local, state, and federal regulations, including OSHA, ADA, and environmental health and safety standards. Develop and implement emergency preparedness plans, fire safety protocols, and security measures to protect guests, employees, and property assets. Conduct regular safety audits and training.
Vendor & Contractor Management
Source, negotiate, and manage contracts with external vendors, contractors, and service providers. Oversee their performance to ensure quality service delivery, cost-effectiveness, and compliance with resort standards and safety regulations.
Energy Management & Sustainability Initiatives
Develop and implement sustainable resort operations strategies to optimize energy consumption, water usage, and waste management. Explore and implement green technologies and practices to reduce the resort’s environmental footprint and enhance efficiency.
Guest Satisfaction & Service Excellence
Collaborate closely with other department heads (Front Office, Housekeeping, F&B) to address guest requests and concerns promptly and effectively. Ensure all facilities-related issues are resolved with minimal impact on guest comfort and satisfaction, maintaining the highest standards of luxury service.
Asset Management & Inventory Control
Maintain accurate records of all equipment, machinery, and physical assets. Implement effective inventory control systems for spare parts and supplies to ensure availability while minimizing carrying costs.
Technology Integration
Evaluate and implement new technologies and systems to enhance facilities management efficiency, such as building management systems (BMS), computerized maintenance management systems (CMMS), and energy management platforms.
Disaster Preparedness & Response
Develop and regularly update comprehensive plans for responding to natural disasters, technical failures, and other emergencies. Lead the facilities team in effective crisis management and recovery efforts.
Requirements for the Director of Facilities (Resort)

Bachelor’s degree in Facilities Management, Engineering, Hospitality Management, or a related field is highly preferred. A Master’s degree or relevant certifications (e.g., CFM, FMP) are a significant advantage.
Minimum of 10-15 years of progressive leadership experience in facilities management, with at least 5-7 years specifically in a luxury resort or high-end hospitality environment.
Demonstrated experience managing large, complex facilities with diverse operational requirements, including guest rooms, public areas, F&B outlets, pools, spas, and extensive grounds.
Profound knowledge of building systems and trades, including HVAC, electrical, plumbing, mechanical, refrigeration, life safety systems, and preventative maintenance programs.
Proven track record in successful capital project management, including budgeting, contractor selection, scheduling, and oversight of significant renovations or new constructions.
Exceptional leadership and team-building skills, with the ability to inspire, motivate, and develop a diverse team of skilled tradespeople and administrative staff.
Strong financial acumen, including experience in budget preparation, cost control, financial analysis, and procurement processes.
In-depth understanding of relevant local, state, and federal regulations, codes, and compliance requirements (e.g., OSHA, ADA, building codes, environmental regulations).
Excellent verbal and written communication skills, with the ability to interact effectively with all levels of staff, guests, vendors, and executive leadership.
Proficiency in using Facilities Management software (CMMS), Microsoft Office Suite, and other relevant technologies.
A proactive problem-solver with strong analytical skills and the ability to make sound decisions under pressure.
High degree of professionalism, integrity, and a commitment to maintaining the highest standards of luxury service and operational excellence.
Flexibility to work extended hours, including evenings, weekends, and holidays, as needed, especially during emergencies or critical operational periods.
Physical ability to navigate the resort property, including walking, standing, climbing stairs, and occasionally lifting up to 50 pounds.

Benefits & Perks Offered
JRG Partners understands the importance of attracting and retaining top talent. For the Director of Facilities (Resort) position, we offer a highly competitive compensation package commensurate with experience and the demanding nature of this leadership role. Beyond salary, our client provides a comprehensive suite of benefits designed to support your well-being, professional growth, and work-life balance. These include:
Competitive Salary
An attractive base salary reflecting your expertise and the scope of the position.
Performance-Based Incentives
Opportunities for bonuses tied to resort performance and individual achievements.
Comprehensive Health & Wellness
Medical, dental, and vision insurance plans for you and your family, typically effective from day one.
Retirement Savings
Robust 401(k) or similar retirement savings plan with company matching contributions to help you plan for your future.
Paid Time Off (PTO)
Generous vacation, sick leave, and holiday pay to ensure you have time to relax and recharge.
Life & Disability Insurance
Company-paid basic life insurance and short-term/long-term disability coverage.
Professional Development
Access to ongoing training, industry conferences, and opportunities for certifications to further your career.
Resort Privileges
Exclusive discounts on resort stays, dining, spa services, and other amenities for you and your family.
Relocation Assistance
For qualified out-of-area candidates, relocation support may be provided.
Employee Assistance Program (EAP)
Confidential resources for personal and professional support.
Dynamic Work Environment
The chance to work in a stunning luxury setting, contributing to memorable experiences for guests from around the world.
How to Apply
Are you ready to take on a leadership role that combines your passion for facilities management with the allure of luxury hospitality? If you possess the strategic vision, technical expertise, and leadership prowess to excel as our next Director of Facilities (Resort), we encourage you to apply. This is an unparalleled opportunity to make a significant impact on a world-class property and advance your career within the prestigious hospitality sector.
To apply, please submit your resume and a cover letter detailing your relevant experience, leadership philosophy, and why you are the ideal candidate for this position. Highlight your achievements in managing complex facilities, leading teams, and driving operational excellence in a luxury environment. We look forward to reviewing your qualifications.
Ready to elevate your career in luxury hospitality? Apply today through JRG Partners’ dedicated Hospitality Recruitment portal: JRG Partners Hospitality Recruitment.