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# Chief Digital Officer with a Public FinTech – Austin, TX


Role Overview for Chief Digital Officer with a Public FinTech – Austin, TX
JRG Partners is proud to partner with a leading, publicly-traded Financial Technology (FinTech) company in their search for a visionary and transformative Chief Digital Officer (CDO). Based in the vibrant tech hub of Austin, TX, this executive leadership role is a career-defining opportunity to shape the future of digital finance. The CDO will be the principal architect of the company’s digital strategy, responsible for driving innovation, creating seamless customer experiences, and accelerating growth across all digital channels. As a key member of the C-suite, you will report directly to the Chief Executive Officer and will be instrumental in steering the company through its next phase of market leadership and digital evolution.
This is not merely an operational role; it is a strategic mandate to reimagine how technology can create value for millions of customers. You will be tasked with unifying the digital vision across the organization, from product development and marketing to data analytics and customer service. The ideal candidate is a seasoned leader with a deep understanding of the FinTech landscape, a proven track record of scaling digital platforms in a public company environment, and a passion for leveraging technology to solve complex financial challenges. You will be responsible for a significant P&L, managing a large, multidisciplinary team, and presenting the digital strategy to the board of directors and investors. Your leadership will directly impact the company’s competitive positioning, revenue growth, and long-term shareholder value. We are seeking a change agent who can inspire a culture of continuous innovation, data-driven decision-making, and customer-centricity throughout the entire organization.
Key Responsibilities of Chief Digital Officer with a Public FinTech – Austin, TX
The Chief Digital Officer will have a broad and impactful scope of responsibilities, encompassing strategy, execution, and leadership across the digital domain.
Digital Strategy & Visionary Leadership:

Develop and execute a comprehensive, forward-thinking digital roadmap that aligns with and accelerates the company’s overall strategic objectives.
Champion the digital-first mindset across the organization, serving as the primary evangelist for digital innovation and transformation.
Conduct in-depth market analysis to identify emerging trends, competitive threats, and new opportunities within the FinTech ecosystem.
Define and own the key performance indicators (KPIs) for all digital initiatives, ensuring they are tracked, analyzed, and optimized for business impact, including customer acquisition cost (CAC), lifetime value (LTV), and digital engagement metrics.
Present strategic plans, progress, and business outcomes to the executive team, board of directors, and external stakeholders.

Customer Experience & Product Innovation:

Oversee the entire digital customer lifecycle, ensuring a frictionless, intuitive, and world-class experience across all touchpoints, including web, mobile applications, and third-party integrations.
Lead the digital product management teams to ideate, develop, and launch innovative financial products and features that meet evolving customer needs and create new revenue streams.
Utilize UX/UI research, A/B testing, and customer feedback loops to continuously iterate and improve upon the digital user journey.
Foster a culture of design thinking and rapid prototyping to accelerate the product development lifecycle while maintaining high standards of quality and compliance.

Technology, Data & Analytics:

Partner closely with the Chief Technology Officer (CTO) to evaluate and implement cutting-edge technologies, including AI/ML, blockchain, and automation, to enhance product offerings and operational efficiency.
Champion the development of a robust data infrastructure and analytics capability to unlock actionable insights from vast datasets.
Leverage data analytics, business intelligence, and predictive modeling to personalize customer experiences, optimize marketing spend, and inform strategic business decisions.
Ensure the security, scalability, and reliability of all digital platforms, working in tandem with the CISO to mitigate risks and adhere to the highest standards of data privacy and protection.

Digital Marketing & Growth:

Lead all digital marketing functions, including performance marketing (SEM/PPC), search engine optimization (SEO), content marketing, social media, and customer relationship management (CRM).
Develop and manage a multi-million dollar digital marketing budget, ensuring optimal allocation of resources to maximize ROI and achieve aggressive customer acquisition and retention goals.
Build and enhance the company’s digital brand presence and reputation as an industry leader and innovator.

Requirements for the Chief Digital Officer with a Public FinTech – Austin, TX
The successful candidate will be a proven executive with a distinguished career in digital leadership, preferably within a high-growth, regulated industry.
Professional Experience:

A minimum of 15-20 years of professional experience, with at least 10 years in a senior leadership role overseeing digital strategy, product, or marketing functions.
Direct experience within the FinTech, banking, or financial services sectors is highly required.
Crucial experience working within a publicly-traded company, with a strong understanding of the associated regulatory, compliance (e.g., SOX), and reporting requirements.
A demonstrable track record of success in driving the comprehensive digital transformation in the financial services industry, resulting in significant revenue growth, market share gains, and enhanced customer engagement.
Proven experience managing large, cross-functional teams and owning a significant P&L.

Skills & Competencies:
Strategic Acumen
Ability to think strategically at a C-suite level, translating broad corporate goals into clear, actionable digital initiatives.
Financial Literacy
Deep understanding of financial models, P&L management, and the economic drivers of a digital business.
Technical Proficiency
Strong grasp of modern technology stacks, cloud computing, data architecture, agile development methodologies, and cybersecurity principles.
Data-Driven Mindset
Expertise in leveraging analytics and data science to inform decisions and measure success.
Leadership & Influence
Exceptional leadership skills with the ability to inspire, mentor, and develop high-performing teams. Proven ability to influence and align stakeholders across all levels of a complex organization.
Communication
Outstanding written, verbal, and presentation skills, with the ability to articulate a complex vision to a wide range of audiences, from engineers to board members.
Education:

Bachelor’s degree in Business, Marketing, Computer Science, or a related field is required.
An MBA or other advanced degree is strongly preferred.

Benefits & Perks Offered
Our client offers a highly competitive executive compensation and benefits package designed to attract and retain top-tier talent. This includes:
Executive Compensation
A competitive base salary, annual performance-based bonus, and a significant long-term equity incentive package (RSUs/Stock Options).
Comprehensive Health & Wellness
Premium medical, dental, and vision insurance for you and your dependents, along with company-sponsored wellness programs and a flexible spending account (FSA).
Retirement Planning
A robust 401(k) plan with a generous company match to help you plan for your future.
Work-Life Balance
Generous paid time off (PTO), company-paid holidays, and flexible work arrangements.
Relocation Support
A comprehensive relocation package for candidates moving to the Austin, TX area.
Professional Development
A dedicated budget for continuous learning, executive coaching, and attendance at industry conferences.
Additional Perks
Commuter benefits, employee assistance program (EAP), and various employee discount programs.
How to Apply
This is a retained search exclusively managed by JRG Partners. If you are a visionary digital leader with the experience and passion to drive the future of a public FinTech company, we encourage you to apply. To be considered for this confidential opportunity, please submit your resume and a cover letter detailing your qualifications and accomplishments. JRG Partners is a leader in executive recruitment for the technology and financial services sectors. To learn more about our expertise in this space, please visit our FinTech executive search practice area page. We are committed to diversity and inclusion and welcome applicants from all backgrounds. We look forward to reviewing your application.