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# Emotional Intelligence (EQ)

Emotional Intelligence (EQ) refers to the ability to understand, manage, and effectively express one’s own emotions, as well as to navigate and influence the emotions of others. It’s a critical skill in both personal and professional settings, enabling individuals to build strong relationships, manage stress, and make informed decisions. Emotional Intelligence is composed of several components, including self-awareness, self-regulation, social awareness, and relationship management.
For example, in a workplace scenario, a manager with high EQ might notice that a team member is unusually quiet during a meeting. Instead of dismissing it, the manager might privately check in with the employee afterward, offering support or assistance if needed. This approach not only helps in resolving potential issues but also fosters a positive work environment where employees feel valued and understood.
Related Terms:
Behavioral Interviewing
Soft Skills
Leadership Development
Employee Engagement